Problems with Pricelist Calculators

SanfordSanford Registered Users Posts: 15 Big grins
edited March 4, 2012 in Bug Reporting
so I just changed over to the new pricelists format and discovered a calculating error. So I plug in my percentage over the base price and hit "reset pricing" and all the prices change. however I believe most if not all of these calculations are incorrect. in this WHCC example, I plugged in 300%, rounded up to .99 and hit reset. ive included these three listings for visual aid:

PRODUCTS__BASE__PROFIT__PRICE
5x7 Lustre __0.99___5.97 ___ 9.99
8x10 Lustre__2.49___8.97___13.99
8x12 Lustre__4.75___14.25__21.99

i came across the error accidentally when I changed the prices manually (one at a time) and then re-entered the original prices. each time i did this manually the profits went up:

PRODUCTS__BASE__PROFIT__PRICE
5x7 Lustre __0.99___6.80___ 9.99
8x10 Lustre__2.49___9.35___13.99
8x12 Lustre__4.75___14.65__21.99

sometimes the amount was very minimal (only a cent in some cases) while at other times, the profits went up as much as 83 cents (as you see in the 5x7 example). According to my calculations, these three new profit listings are the correct figures (85% of price, minus cost). And unfortunately, it is not just these three examples, but all the way down the line, all prints, all merchandise, etc. I ended up re-entering the price of every single item, and they all changed. Note: same thing happens in EZ Prints, so im assuming Bay Photo will have same result.

Can you please fix this (its makes the new pricelisting almost as labor intensive as the old way). Thank you, Scott Wilson. martinscottwilson@gmail.com

Comments

  • PhyxiusPhyxius Registered Users Posts: 1,396 Major grins
    edited March 4, 2012
    Hi Scott,

    We're sorry for any confusion. This is not a bug. It looks like you're using rounding. When rounding you will see an "i" next to the profit column. Hover your mouse over that "i" to see the following message:

    i-9GKcKW8.jpg

    So, we won't update the profit column when you round but we will give you all of your profits when the item(s) are ordered. More information on pricelists can be found here: http://help.smugmug.com/customer/portal/articles/93345

    I hope this helps. If you have any questions please don't hesitate to ask, we are always happy to help.

    Christina
    SmugMug Support Hero
    Christina Dale
    SmugMug Support Specialist - www.help.smugmug.com

    http://www.phyxiusphotos.com
    Equine Photography in Maryland - Dressage, Eventing, Hunters, Jumpers
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