1und1 domains

sebbessebbes Registered Users Posts: 18 Big grins
edited September 20, 2012 in SmugMug Support
Hi,

I was just on the way of moving all my domains to 1und1.de but then I saw that:

http://help.smugmug.com/customer/portal/articles/93340-setting-up-a-custom-hostname-domain

FYI: We don't support domains from 1and1. :huh

äh is that true... If yes, I would think one more time about my decision ...:rolleyes

Could you confirm that this issue still exists? Is this TLDs only or is this also a restriction for subdomains?

I want to point point the CNAME of a subdomain like pics.mydomain.com from 1und1.de to domains.smugmug.com. Would that work?

Sebbes

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 12, 2012
    We do not support 1and1, sorry. They don't have a way of working with our CNAME structure the way every other domain host on the planet works :)
  • sebbessebbes Registered Users Posts: 18 Big grins
    edited April 24, 2012
    Hi there,

    I just switched my domain to 1und1.de pointed a subdomain to domains.smugmug.com and .... it works... headscratch.gif not sure if it works for everybody out there or if there are issues ahead, but I just wanted to let you know...


    Sebbes
    Andy wrote: »
    We do not support 1and1, sorry. They don't have a way of working with our CNAME structure the way every other domain host on the planet works :)
  • coleygmcoleygm Registered Users Posts: 88 Big grins
    edited September 20, 2012
    sebbes wrote: »
    Hi there,

    I just switched my domain to 1und1.de pointed a subdomain to domains.smugmug.com and .... it works... headscratch.gif not sure if it works for everybody out there or if there are issues ahead, but I just wanted to let you know...


    Sebbes

    I think the issue is if you want to point your top level domain at smugmug, but keep your email working. 1&1 doesn't seem to allow CNAME (which SMUG requires) along with a seperatley maintained MX Record. Hence, if you have email at your domain...it'll break.

    someone correct or update if they have information regarding.

    greg
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