Share to Facebook

racecarshotsracecarshots Registered Users Posts: 11 Big grins
edited April 1, 2012 in SmugMug Support
So, in both Chrome and Safari, I can share maybe one or two images to facebook then when I try to share another it doesn't give me a button to share, so I can't do it. If I clear my cookies it works fine, but clearing cookies constantly isn't exactly a realistic solution.

Any work arounds other than that? Its kind of a big thing to me, would like this to actually work!

David

Comments

  • Smug EricSmug Eric Registered Users, Retired Mod Posts: 333
    edited March 26, 2012
    I tried and wasn't able to reproduce that on my site in either of those browsers or FireFox. Can you send us a link to one of the galleries you last saw this problem in?
    Eric
    Support Hero and Customeister
    http://www.smugmug.com/help
  • racecarshotsracecarshots Registered Users Posts: 11 Big grins
    edited March 27, 2012
    Smug Eric wrote: »
    I tried and wasn't able to reproduce that on my site in either of those browsers or FireFox. Can you send us a link to one of the galleries you last saw this problem in?

    http://dcmimages.smugmug.com/Cars/2012-Nationwide-AutoClub/22094935_kLg3DS/1763479637_GHzTvbC

    This one seems to have it happen a lot.
  • Smug EricSmug Eric Registered Users, Retired Mod Posts: 333
    edited March 27, 2012
    I went through and shared each of those images to my facebook page one right after the other without issue. By chance does the facebook like button also not show when the share button dissapears? If that is also disappearing then it may be something interfering with your connection to facebook.
    Eric
    Support Hero and Customeister
    http://www.smugmug.com/help
  • racecarshotsracecarshots Registered Users Posts: 11 Big grins
    edited March 27, 2012
    Smug Eric wrote: »
    I went through and shared each of those images to my facebook page one right after the other without issue. By chance does the facebook like button also not show when the share button dissapears? If that is also disappearing then it may be something interfering with your connection to facebook.

    The Share and the Like buttons are there.
  • racecarshotsracecarshots Registered Users Posts: 11 Big grins
    edited March 27, 2012
    I just tried something, I logged out of smugmug and the ability to share came back. And I seem to be able to continue to share after a couple tries. So this might be a problem with me being logged in to smugmug I guess?
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited April 1, 2012
    That's an issue we're investigating. Maybe you can try to close and re-open your browser as a workaround? If that doesn't do the trick, you might have to try to log out and log back in. I'm sorry for any inconvenience.
    Sebastian
    SmugMug Support Hero
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