FireFox Constant Refreshing Smugmug Site

MomaZunkMomaZunk Registered Users Posts: 421 Major grins
edited March 31, 2012 in SmugMug Support
Ever since I upgraded to Firefox 10, my smugmug site refreshes every minute.
I have upgraded to Firefox 11, but the problem is still there.
This is a problem anytime I want to modify html, publish to facebook, or change my bio. If I do not get it done in less than 1 minute, there everything refreshes and I have to start over.

Is there a setting or something in firefox that someone may know about? Is anyone else experiencing this?

Comments

  • WendeeWendee Registered Users Posts: 171 Major grins
    edited March 31, 2012
    Hi Dee,

    Sorry for the inconvenience! This isn't something I've heard of; do you see this problem in general since updating Firefox, or just when using your SmugMug site? Do any other sites have this problem?

    Searching online I found this may be related to an extension or add-on you've installed, do you have anything listed in the Tools > Add-ons? The Skype extension is one I found that caused trouble.

    Tools > Add-ons
    Uninstall Skype extension
    Restart Firefox

    Does that help at all?

    If you continue to have trouble, please let us know.

    Take care,
    Wendee
    SmugMug Support Hero
    http://help.smugmug.com/
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