Posting to Facebook
Aaron Jors
Registered Users Posts: 470 Major grins
I'm not sure if this is a problem with Smugmug or Facebook but it's seems impossible to consistently post to Facebook without a problem. All I want to do is simply post a photo to this page for example (https://www.facebook.com/UPtravel) like many other photographers have done. No matter what page I try I can't post photos, only text.
When I go to post a photo it simply won't let me post. I click post and nothing happens. I can post text only all day long but when it comes to including an image it won't let me post.
I've had other problems in the past with thumbnails not showing up ect. It always seems to be a new problem everytime I try to post. It just seems like it should be so simple but it never is.
When I go to post a photo it simply won't let me post. I click post and nothing happens. I can post text only all day long but when it comes to including an image it won't let me post.
I've had other problems in the past with thumbnails not showing up ect. It always seems to be a new problem everytime I try to post. It just seems like it should be so simple but it never is.
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Comments
How are you trying to post to the page? Just by pasting a URL into the "Post" box on the page or are you using the sharing buttons on the gallery?
Barrie
Spence Photography - fine art portraiture in central Scotland
Pavilion Photographic Studio - tuition - workshops - studio hire - model days in central Scotland
Barrie I am just pasting the URL into the "Post" box.
What browser version and operating system do you use?
Can you give it a try with a different browser?
SmugMug Support Hero
This is the URL I was/have been trying to post http://www.aaroncjors.com/Michigan/Waterfalls-Rivers/13355878_TvFBxd#!i=1478188152&k=Cpk43TZ&lb=1&s=A
I am using IE8 on Windows XP. I also tried it in Firefox and on another computer. No luck.
http://dl.dropbox.com/u/283274/sc4/20120410111951-01180x5111219.jpg
and after clicking on post, it posted fine. Same on IE9.
Maybe your antivirus, firewall or internet security software interferes somehow by blocking parts of Facebook or SmugMug?
SmugMug Support Hero
Sebastian thanks for your help. Do you have any suggestions on settings I could check? It has worked for me in the past and I havn't changed anything on my computer. The only antivirus I have is Microsoft Security Essentials.
Sebastian I should also note that I have tried on my fiances laptop which has windows 7 and I get the same result of not being able to post.
Is there any error shown in the error console of your browser? In Firefox you should find the error console option in the Tools menu.
It may be best if you contact us Heroes directly at our HelpDesk:
http://help.smugmug.com/
Include a link to this thread.
SmugMug Support Hero
Sebastian I just tried to post it and this time it worked...this is the frustrating part sometimes it works sometimes it doesn't. I did talk with the support hero and then sent it off to an engineer.