New search is broken

aerialphoto

I sent (I think) an email through the smugmug site about this but wanted to double my efforts here. The new search engine is exposing most, perhaps all of my "unlisted" galleries with keyworded images. I've tried different computers with different browsers that aren't logged into my account or have never been used on my site - all of them are accessing private galleries.

My site has site wide permissions for "hello smuggers" at "no - total lockdown", and I've tried manually setting a few galleries to "no" (rather than sitewide settings) with no change.

I discovered the problem when I noticed my StatCounter page showed visitors getting into galleries they shouldn't be. This is pretty serious, if it isn't fixed immediately I need to start deleting some galleries until it is fixed.

Lindy

Hi!

I replied to your email a while ago, and explained that I found the images link back to a smart gallery with wide open settings. Hello World and Hello Smuggers are set to yes in that gallery. The images do not link back to the private gallery, for your logged out viewers.

So, I would love it if you are finding trouble, that you email us back with the image links that the search is taking logged out viewers to, so we can take a look. If we do have a problem, we will want to get it handled quickly.

Thanks!
Lindy

Lindy

Hi!

It's me again! Thank you for the links. I will have our engineer take a look. That image does seem to be appearing, where it should not. Sorry for the trouble!!

aerialphoto

I wanted to update this... my private/unlisted galleries are no longer directly accessible via the search. That problem seems to be fixed. Awesome

I'm not terribly concerned about this part but I thought I'd mention it: the search permissions are still broken. I have my "hello smuggers" set on "no - lockdown" for the entire site, and on some galleries I have it manually set to "NO" yet all my pictures are still showing up on the search.

rainforest1155

aerialphoto wrote: »

I wanted to update this... my private/unlisted galleries are no longer directly accessible via the search. That problem seems to be fixed. Awesome

I'm not terribly concerned about this part but I thought I'd mention it: the search permissions are still broken. I have my "hello smuggers" set on "no - lockdown" for the entire site, and on some galleries I have it manually set to "NO" yet all my pictures are still showing up on the search.

Are you searching as the logged in account owner or as a logged out visitor? Can you give us specific details? If you don't want to post them in publicly, send us the details to our helpdesk with a link back to this thread:
http://help.smugmug.com/
Thanks!

aerialphoto

rainforest1155 wrote: »

Are you searching as the logged in account owner or as a logged out visitor? Can you give us specific details?

I was checking using a browser on a machine that had never been logged into my account. However, I just checked tonight and things appear to be as they should so apparently it's fixed. I'm wondering if the results were cached on the server-side somehow... sorry for the slow responses, it's been hectic here - and thanks for the smugmug support!