Coupon presentation and others

Gary752Gary752 Registered Users Posts: 934 Major grins
edited May 4, 2012 in SmugMug Support
Hello. All of a sudden when I log in to my site, I'm presented a coupon for a discount. It wouldn't be bad if it only appeared when I first log in, but I click on the x to close it cause I already paid for a full year, and don't think I can use it till it's time to renew. Anyway, this coupon re-appears with every mouse click. Is there a way to disable it? Also, another thing I noticed is my header image is not being displayed correctly all of a sudden. It is a transparent GIF, but all of a sudden it has taken on a background color the same as the text. What has caused this? Any help would be appreciated in fixing this.

GaryB
http://brosiusphotography.smugmug.com
GaryB
“The single most important component of a camera is the twelve inches behind it!” - Ansel Adams

Comments

  • richWrichW Registered Users Posts: 941 Major grins
    edited May 4, 2012
    BroPhoto wrote: »
    Hello. All of a sudden when I log in to my site, I'm presented a coupon for a discount. It wouldn't be bad if it only appeared when I first log in, but I click on the x to close it cause I already paid for a full year, and don't think I can use it till it's time to renew. Anyway, this coupon re-appears with every mouse click. Is there a way to disable it? Also, another thing I noticed is my header image is not being displayed correctly all of a sudden. It is a transparent GIF, but all of a sudden it has taken on a background color the same as the text. What has caused this? Any help would be appreciated in fixing this.

    GaryB
    http://brosiusphotography.smugmug.com
    Could you post a screen grab of the 'coupon'?
    I'm not sure what it is. There's a SmugMug News panel that will pop up when you login if we have any news, but it will dismiss until the next time we have news.

    As for your header image, I'm seeing this one: http://brosiusphotography.smugmug.com/photos/i-C5F72z5/1/M/i-C5F72z5-M.gif
  • Gary752Gary752 Registered Users Posts: 934 Major grins
    edited May 4, 2012
    richW wrote: »
    Could you post a screen grab of the 'coupon'?
    I'm not sure what it is. There's a SmugMug News panel that will pop up when you login if we have any news, but it will dismiss until the next time we have news.

    As for your header image, I'm seeing this one: http://brosiusphotography.smugmug.com/photos/i-C5F72z5/1/M/i-C5F72z5-M.gif

    OK...As for the coupon, I found what was causing that. The yahoo tool bar had a coupon add-on installed, and every time I would goto my smugmug site, it would display smugmugs coupon. As soon as I disabled the add-on that stopped.

    As for the graphic I use for my header, it's a transparent GIF, and the only red that should be seen is "Brosius Photography". For some unknown reason, the background color of the graphic has been changed to red. It doesn't display that way when I view the original file locally on my computer. It just started doing this within the last day or so.

    GaryB
    GaryB
    “The single most important component of a camera is the twelve inches behind it!” - Ansel Adams
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited May 4, 2012
    Gary,

    Check your "My SmugMug site files" gallery. You've limited the 'largest size. Without largest size set to original, the site can't display your original header image with the transparency. Once you fix the gallery setting, your header should again use the original file with the transparency.
    Sebastian
    SmugMug Support Hero
  • Gary752Gary752 Registered Users Posts: 934 Major grins
    edited May 4, 2012
    rainforest1155 wrote: »
    Gary,

    Check your "My SmugMug site files" gallery. You've limited the 'largest size. Without largest size set to original, the site can't display your original header image with the transparency. Once you fix the gallery setting, your header should again use the original file with the transparency.

    I went and changed the setting to original size with no change. I even deleted the file from smugmug and re-uploaded the original file, and that file does the same thing. I viewed the file locally before uploading it on several different background colors to make sure it is a true transparent GIF, and it displays just fine, untill it gets uploaded to smugmug. Is there a setting somewhere that prevents transparent GIF's from being used/displayed? It had been working up untill a day or so ago.

    GaryB
    GaryB
    “The single most important component of a camera is the twelve inches behind it!” - Ansel Adams
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited May 4, 2012
    BroPhoto wrote: »
    I went and changed the setting to original size with no change. I even deleted the file from smugmug and re-uploaded the original file, and that file does the same thing. I viewed the file locally before uploading it on several different background colors to make sure it is a true transparent GIF, and it displays just fine, untill it gets uploaded to smugmug. Is there a setting somewhere that prevents transparent GIF's from being used/displayed? It had been working up untill a day or so ago.

    GaryB
    Gary, you hadn't updated the header image in the Easy customizer after making the change / deleting and uploading it anew. The Easy customizer was still pointing to the old size / deleted image.
    I updated it to your new uploaded header and with the proper largest size setting set, it works fine now.
    Sebastian
    SmugMug Support Hero
  • Gary752Gary752 Registered Users Posts: 934 Major grins
    edited May 4, 2012
    rainforest1155 wrote: »
    Gary, you hadn't updated the header image in the Easy customizer after making the change / deleting and uploading it anew. The Easy customizer was still pointing to the old size / deleted image.
    I updated it to your new uploaded header and with the proper largest size setting set, it works fine now.

    Thanks a Million!!!! I was going crazy trying to figure this out. I knew it had to be something simple that I forgot to do.

    GaryB
    GaryB
    “The single most important component of a camera is the twelve inches behind it!” - Ansel Adams
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