"Easy Customizer" screwed up my website :-(

JanManJanMan Registered Users Posts: 32 Big grins
edited May 19, 2012 in SmugMug Support
Last night I wanted to replace the big SmugMug logo from the mobile version of my site (not what I want potential customers to see) with my own. The only way of doing it was through the Easy Customizer (correct me if I'm wrong, but I couldn't find it elsewhere). Unfortunately, just by launching the Easy Customizer, the look of my website completely changed: Suddenly frames appeared on the home page and galleries are in boxes with a different background colour than I had! I now learn that these chances are permanent and will cost me a fair bit of money to have fixed by my customizer guy!!

As you can imagine, I'm far from impressed - clicking one button and your website screws up seems pretty amateurish and is not something I'd expect from SmugMug (which I've been very happy with for the past three years)!

Please tell me there's an easy fix to this! (and I'll then steer very clear of the Easy Customizer from now on)

Jan

www.janbachkristensen.com

Comments

  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited May 14, 2012
    JanMan wrote: »
    Last night I wanted to replace the big SmugMug logo from the mobile version of my site (not what I want potential customers to see) with my own. The only way of doing it was through the Easy Customizer (correct me if I'm wrong, but I couldn't find it elsewhere). Unfortunately, just by launching the Easy Customizer, the look of my website completely changed: Suddenly frames appeared on the home page and galleries are in boxes with a different background colour than I had! I now learn that these chances are permanent and will cost me a fair bit of money to have fixed by my customizer guy!!

    As you can imagine, I'm far from impressed - clicking one button and your website screws up seems pretty amateurish and is not something I'd expect from SmugMug (which I've been very happy with for the past three years)!

    Please tell me there's an easy fix to this! (and I'll then steer very clear of the Easy Customizer from now on)

    Jan

    www.janbachkristensen.com
    Isn't there a reset or start over button in Easy Customizer?
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • JanManJanMan Registered Users Posts: 32 Big grins
    edited May 14, 2012
    I tried that, but it didn't work..
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited May 14, 2012
    JanMan wrote: »
    I tried that, but it didn't work..
    I see nothing in your CSS or html from ECZ. Exactly what are you seeing and where?
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • JanManJanMan Registered Users Posts: 32 Big grins
    edited May 14, 2012
    1. Background on homepage has changed from black to dark grey.
    2. There's now a frame (the one that tones from grey to black) around the photo on my homepage. It was never there before.
    3. All galleries and sub-galleries are now surrounded by a frame in which the background tones from light gray to dark grey. There used to be no frames and the background was black.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 14, 2012
    JanMan wrote: »
    1. Background on homepage has changed from black to dark grey.
    2. There's now a frame (the one that tones from grey to black) around the photo on my homepage. It was never there before.
    3. All galleries and sub-galleries are now surrounded by a frame in which the background tones from light gray to dark grey. There used to be no frames and the background was black.

    this is because you have our default theme chosen as your default theme. You can change this to any other theme you like.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • JanManJanMan Registered Users Posts: 32 Big grins
    edited May 14, 2012
    Hi Andy,

    Thanks, but I didn't change the theme!

    And I'm not interested in another theme, I just want the black background back that I have had for the past three years and before I accidentally opened the Easy Customizer! (I just tried choosing the Basic > Black theme, but then there are grey boxes, bars and backgrounds popping up all over the place).

    Please let me know how I undo the changes the automatically happened when I did nothing else than open the Easy Customizer and upload a logo for the mobile version.

    Jan
  • JanManJanMan Registered Users Posts: 32 Big grins
    edited May 14, 2012
    David ended up fixing it up for me for free. He's still the best! Great service, great support, simple as that. If you're looking for a SmugMug customizer, check out his stuff at http://www.WolfSnap.com/

    Cheers,
    Jan (who'll never touch the Easy Customizer again!)
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited May 15, 2012
    David is the best, hands down. He's been doing SM customization longer than anyone. thumb.gif
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  • DrDavidDrDavid Registered Users Posts: 1,292 Major grins
    edited May 19, 2012
    SamirD wrote: »
    David is the best, hands down. He's been doing SM customization longer than anyone. thumb.gif

    Hey, thanks guys! Much appreciate it! :)
    Smugization Central (WolfSnap.com)
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