Can't Log In With Firefox

BearLeeAliveBearLeeAlive Registered Users Posts: 4 Beginner grinner
edited June 12, 2012 in SmugMug Support
When I click the Login button, I get directed to a page to set up a new account, and not the login pop-up box. I cleared all SmugMug cookies in hopes that might work, but it did not. I can log in with Chrome, but am usually using Firefox.

Thoughts?

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited June 12, 2012
    Please contact us at our HelpDesk with more details.
    Include a link to your account and a screenshot of what you see. Here's how you can take a screenshot.
    What specific version of Firefox are you using?
    Do you have any addons or toolbars installed in it?
    Are you using the "private browsing" mode? If so disable that.
    Sebastian
    SmugMug Support Hero
  • BearLeeAliveBearLeeAlive Registered Users Posts: 4 Beginner grinner
    edited June 12, 2012
    Email sent with particulars. Thanks.
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