Chrome header links still not working properly

capturingimages

I have an issue that's been annoying for a long time now.. and have been told on dgrin previously there's nothing that can be done about it.

When I use Google Chrome to view my site: ******* and if I try to click on a link for any of the other first three galleries (not including Home) from within any of those galleries, the screen just seems to blink (not quite a refresh), and I have to triple-click to move into another one of those same galleries. The same happens with URL links in the captions in any of those three galleries. The other header links are fine in Chrome, the issue is only with the first three headers (after home) and any html links in the captions in those galleries.

I've tried to delete the header links and re-add them, and this does nothing. The same links work fine in IE, Firefox, etc. I've tried clearing my cookies, history, etc, and still no difference.

When answering, please don't quote this query, as I wish to delete my gallery URL from this post after my query has been answered, and not have this post come up in google when people are searching for my business website through smugmug, as had happened with posts re: previous errors.

Thanks.

rainforest1155

I'm sorry about your troubles. That's an issue limited to Chrome as far as I know and I'm not aware of any workaround at this point (other than using a different browser). I've brought it up again with our QA team for further investigation.
I apologize for any inconvenience.

capturingimages

Thanks for the update.

It just seems that I'm the only one posting about this being an issue.

If I go in Andy's Moon River photography website, why can I access each of the links in his header section to enter each different section of his site, using Chrome, when I can't do this on my own smugmug site without triple clicking, and presumably with clients visiting my site using Chrome needing to do the same?

Please advise on this.

rainforest1155

What's the link to your site so I could take a look at it?

capturingimages

Thanks Sebastian. The link is in my original post.

rainforest1155 wrote: »

What's the link to your site so I could take a look at it?

rainforest1155

capturingimages wrote: »

Thanks Sebastian. The link is in my original post.

Sorry, overlooked it since it wasn't a clickable link.
What you can try is edit your navbar gallery links to not include the # and everything that follows. So instead of:
http://cmac.smugmug.com/SmugMug/Support-Heroes-painted-faces/2504559_TrBCmb#!i=131487110&k=FdKeW

try a link with just the gallery ID_key at the end:
http://cmac.smugmug.com/SmugMug/Support-Heroes-painted-faces/2504559_TrBCmb
removing the #!i=131487110&k=FdKeW portion.

Note that this means the link would point to the first photo in the gallery and you wouldn't be able to link to a specific photo in the gallery, but it may help with the Chrome issue.

capturingimages

Thanks Sebastian, works perfectly now.
Much appreciated.

rainforest1155 wrote: »

Sorry, overlooked it since it wasn't a clickable link.
What you can try is edit your navbar gallery links to not include the # and everything that follows. So instead of:
http://cmac.smugmug.com/SmugMug/Support-Heroes-painted-faces/2504559_TrBCmb#!i=131487110&k=FdKeW

try a link with just the gallery ID_key at the end:
http://cmac.smugmug.com/SmugMug/Support-Heroes-painted-faces/2504559_TrBCmb
removing the #!i=131487110&k=FdKeW portion.

Note that this means the link would point to the first photo in the gallery and you wouldn't be able to link to a specific photo in the gallery, but it may help with the Chrome issue.

capturingimages

I wish though I'd been told about this being a simple fix in April, when I last posted about this, instead of just being told it was a Chrome issue, with nothing that could be done about it. I sent a message through to to the SmugMug helpdesk, and was just told to post the issue in the dgrin forums, where I was told it couldn't be fixed and in effect to advise my clients to not use Chrome. I needed to bring up this problem a few times over a couple of months before being advised of a one minute solution.
Not very happy about this at all.

rainforest1155

You just gave me the idea when you mentioned that the links on Andy's site worked fine and I didn't know if it would work until you confirmed that it does. I'm sorry, but if anyone would have known of this before, we would have to told you.
I apologize for not coming up with the idea before - I wish I did.