"Download All" Question
OhEddie
Registered Users Posts: 337 Major grins
I created a gallery, uploaded the photos, selected the "Download All" option, got the link via email. It all worked great, and I think this is one of SM best features.
However, after the fact, I added several photos to the gallery and tried to do the download all thing again, hoping to create another email with a new link that included the new photos. But now when I choose download all it doesn't send me a new email, it just gives me a zip file to download directly from the gallery. I want to send the photos to a client via the email link, but I can't generate a new link.
Do I need to delete the gallery and start over?
Thank for your help
Eddie
PS: I did download the files via the direct zip download, and it did not contain the new photos.
However, after the fact, I added several photos to the gallery and tried to do the download all thing again, hoping to create another email with a new link that included the new photos. But now when I choose download all it doesn't send me a new email, it just gives me a zip file to download directly from the gallery. I want to send the photos to a client via the email link, but I can't generate a new link.
Do I need to delete the gallery and start over?
Thank for your help
Eddie
PS: I did download the files via the direct zip download, and it did not contain the new photos.
Blessed are those who remain flexible, for they shall not get bent out of shape.
0
Comments
We can generate a new .zip request for you and get rid of the old one. Contact us on the help desk with a link to the gallery and we can take care of that.
Standing by,
Ryan W.
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Contact a Support Hero: http://help.smugmug.com/customer/portal/emails/new