Self Fulfillment Workaround

Oakley

What is the best way for my clients to select photos in a gallery and let me know what prints they want so I can self fulfill the printing?

Only thing I can think of is making sure I have uniqe file names for each photo. Then my client can copy/paste the file names into an email and send it to me.

Is there a more elegant solution?

Thanks

Ryan

Andy

Use our events feature to let them signify their favorites: http://help.smugmug.com/customer/portal/articles/83125

melissachristine

Oakley wrote: »

What is the best way for my clients to select photos in a gallery and let me know what prints they want so I can self fulfill the printing?

Only thing I can think of is making sure I have uniqe file names for each photo. Then my client can copy/paste the file names into an email and send it to me.

Is there a more elegant solution?

Thanks

Ryan

Do you use lightroom? If so you can have clients indicate the qty or size in the comments and then have them sync back into lightroom. Then fliter the items that have comments and you have a list to work through that's already in lightroom for cropping.

Oakley

melissachristine wrote: »

Do you use lightroom? If so you can have clients indicate the qty or size in the comments and then have them sync back into lightroom. Then fliter the items that have comments and you have a list to work through that's already in lightroom for cropping.

Very interesting.....this must be a Lightroom 4 thing, right? I'm still on LR3. :cry

melissachristine

No.. It's in Lightroom 3. I would do it a little different than I suggested though. Do you use the plugin to upload pictures to Smugmug? I like jfriend's plugin the best, however the lightroom plug-in has bi-directional support.

Basically you use an event on smugmug to allow your customer to collect their favorite images and then make comments on them. Then you syncronize your publishing service and it will create the event collection folder in lightroom showing all the images your customer collected. Then you look at each picture to see the comment.

Does that make sense? I can go through the steps more in depth if you need me to. It's still clunky but it works. I order most things through smugmug, but there are a few products smugmug doesn't offer so I do it this way. It also works for albums. Also, Some of my packages include something like 10 web quality images - customers choice. Many want a disk, so I have them select their images in Smugmug and then I just have to export that gallery to a disk. It works well.

Oakley

That's very helpful. I'm going to give that a shot and see how it goes! Thanks!

melissachristine

One thing that confused me a long time is that the "Comments" module was not checked for display in my library section. I coudln't figure out where the comments were going in Lightroom

Light_prod

If smugmug would just implement self fulfilment it would pretty much fix this problem.
Any chance of this ever happening Andy?

Also zenfolio and Queensberry announced their Australian lab, any chance smugmug will join the race before November?