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Camera Awesome / Filters gone

kemperboydkemperboyd Registered Users Posts: 1 Beginner grinner
edited July 12, 2012 in SmugMug Support
Hello.

I downloaded Camera Awesome a few months ago. I guess I've been satisfied : on June 14th, I purchased the 63 pack filters (2,99 €). ((For the record, I just checked the bill sent by Apple Store.))

I used several of these filters during fifteen days without any trouble.

Well. Here is my problem : today, opening the app and trying to apply the non-free filters, I discovered that they were not included anymore and that I have to pay again if I wanted to use them.

What’s wrong ? How can I fix that ?

Thanks for your answer.

k.

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    rnrjoshrnrjosh Registered Users Posts: 266 Major grins
    edited July 12, 2012
    If you don't have access to the filters you purchased previously, this is what you can do. Launch Camera Awesome and on the camera screen, touch the arrow at the top to show the drop-down tray. Click the Gearwheel in the upper left. Scroll down and touch Restore Purchases. Any in-app purchases you've made under your Apple ID will be restored once you do this. That's all there is to it!
    Josh
    SmugMug Support Hero
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