Just uploaded a tiny file...still processing

cbres00cbres00 Registered Users Posts: 28 Big grins
edited July 16, 2012 in SmugMug Support
I just uploaded a tiny file to a proof gallery and it still says "processing image" Any issues?

Link to private gallery:
http://breslow.im/LMIbke

Thanks!

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 12, 2012
    Looks processed here :)
  • cbres00cbres00 Registered Users Posts: 28 Big grins
    edited July 12, 2012
    Andy wrote: »
    Looks processed here :)

    Hi Andy! Yeah I uploaded a different image. I'll check the original image.
    Hope all is well with you!

    Cathy
  • cbres00cbres00 Registered Users Posts: 28 Big grins
    edited July 12, 2012
    Hmm...it's working now. How can I delete this thread? lol
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited July 14, 2012
    Threads can't be deleted, but there's no need to worry as it'll simply drop down as soon as no more replies come in for it. :)
    Sebastian
    SmugMug Support Hero
  • Pure EnergyPure Energy Registered Users Posts: 180 Major grins
    edited July 14, 2012
    I did notice that for the past few days that it seemed like it took just as long to upload a 1-5mb image versus a 15mb image. In the past, I thought the smaller files were uploaded rather quickly. Maybe I had too many Firefox tabs open?
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited July 16, 2012
    I did notice that for the past few days that it seemed like it took just as long to upload a 1-5mb image versus a 15mb image. In the past, I thought the smaller files were uploaded rather quickly. Maybe I had too many Firefox tabs open?
    Do you refer to the actual uploading / verifying upload portion? If the uploading goes by very fast and then it stays some time on verifying the upload, that may be due to your security or antivirus software as most software nowadays also scans all outgoing traffic.
    If you do get "incomplete file" errors in your upload log (control panel > stats > upload > details), contact us at our HelpDesk so we can trouble shoot.

    Note that all uploads regardless of size have to be processed and if our system is busy, it may take a while before processing starts.
    Sebastian
    SmugMug Support Hero
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