a couple of questions

rgrebbyrgrebby Registered Users Posts: 11 Big grins
edited July 13, 2012 in SmugMug Support
I just made an order through the owner section as I needed to get some prints done to test what the boutique packaging looks like, however i've not receieved any email or confirmation.

Im also using loxley as my print lab but I guess there is no way to attach my regular loxley account is there?

Also, can I easily rename all the photos in a smugmug gallery through lightroom?

Comments

  • BeaBea Registered Users Posts: 112 Major grins
    edited July 13, 2012
    Hi,

    Can you please drop us an email from the email address we have on file for your SmugMug account? We'll be more than happy to double check if see any orders from you. You can send it to help@smugmug.com :)

    I'm sorry, but you cannot link your regular Loxley account to your SmugMug account and cannot rename the photos in your SmugMug gallery through LR. You'd need to use the SmugMug tools for that.

    We're looking forward to hear from you to check on the order,
    Bea
    SmugMug Support Hero | My website: www.beabird.net
  • rgrebbyrgrebby Registered Users Posts: 11 Big grins
    edited July 13, 2012
    ah I managed to get an email through from Smugmug telling me about my order. I just thought it would be quicker.

    Now im unsure what happens next as I thought I had put a 7 day delay on the orders, is there any way I can tell it to start the order now?
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 13, 2012
    Yes, go to your orders page and click "Send to Lab" :)
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • rgrebbyrgrebby Registered Users Posts: 11 Big grins
    edited July 13, 2012
    great thanks, for some reason I had throught that I put a 7 day delay but it looks like you need to do that for each gallery.
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