png as watermark

twinsmomtwinsmom Registered Users Posts: 83 Big grins
edited July 23, 2012 in SmugMug Support
I am trying to upload a png as a watermark. I followed the steps for saving file. It looks fine on my computer. I try the drag and drop upload and it won't go. I use the other upload and I get a square thumbnail image, not the whole file. Any suggestions?

Comments

  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited July 20, 2012
    twinsmom wrote: »
    I am trying to upload a png as a watermark. I followed the steps for saving file. It looks fine on my computer. I try the drag and drop upload and it won't go. I use the other upload and I get a square thumbnail image, not the whole file. Any suggestions?
    Did you try the "Simple" uploader?
    Al - Just a volunteer here having fun
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  • twinsmomtwinsmom Registered Users Posts: 83 Big grins
    edited July 20, 2012
    Yes. It still just uploaded a portion as a thumbnail.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited July 20, 2012
    twinsmom wrote: »
    Yes. It still just uploaded a portion as a thumbnail.
    Can you attach the png to a reply here? Scroll down below reply text box, click "Manage Attachments" and upload here.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • twinsmomtwinsmom Registered Users Posts: 83 Big grins
    edited July 21, 2012
    this should be it. When I upload I'm getting the L and O but nothing more.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited July 21, 2012
    twinsmom wrote: »
    this should be it. When I upload I'm getting the L and O but nothing more.
    Maybe the L is the original size. Make sure you have originals enabled in the gallery.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • twinsmomtwinsmom Registered Users Posts: 83 Big grins
    edited July 22, 2012
    Sorry not size L and O but just the ll's and the O in the logo. I'm doing this for a friend and I uploaded it to my gallery tonight without a problem. I'll have to try hers again and see what happens.
    Thanks for the help. I'll update when I try hers.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 22, 2012
    HI, show a link to the photo on SmugMug please.
    Andy

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  • twinsmomtwinsmom Registered Users Posts: 83 Big grins
    edited July 23, 2012
    I've got it working now. At least I think I do. I'm doing this for a friend and it works in my galleries. I'll have her try it and see how it goes. Thanks everyone.
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