coupons cannot select galleries

jchinjchin Registered Users Posts: 713 Major grins
edited July 24, 2012 in SmugMug Pro Sales Support
I think I found a bug. When I tried to set a coupon to only work for certain galleries, the list of galleries never shows up for my "School Events" category. Is this a bug?
Johnny J. Chin ~ J. Chin Photography
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Comments

  • BeaBea Registered Users Posts: 112 Major grins
    edited July 21, 2012
    Hi,

    We're looking into this and we'll get back to you as soon as we can! Our first guess is your customization codes might be causing this issue - if it would be a bug, you'd not see any other galleries in the gallery picker either, when trying to create a coupon :)

    Thanks for your patience,
    Bea
    SmugMug Support Hero | My website: www.beabird.net
  • jchinjchin Registered Users Posts: 713 Major grins
    edited July 21, 2012
    The same thing happens with the "Parties" category.
    Can it be that there are galleries in those categories that have Chinese characters in the gallery names?
    That seems to be the only difference between those categories and the others.
    Johnny J. Chin ~ J. Chin Photography
    FacebookFlickrSmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
  • jchinjchin Registered Users Posts: 713 Major grins
    edited July 23, 2012
    Correction. There are Chinese characters in the gallery descriptions, NOT the titles.
    http://galleries.jchinphotography.com/School-Events
    and
    http://galleries.jchinphotography.com/Parties

    Is this a bug in the coupon code to not handle these characters?
    If so, please fix. Thank you.
    Johnny J. Chin ~ J. Chin Photography
    FacebookFlickrSmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
  • BeaBea Registered Users Posts: 112 Major grins
    edited July 24, 2012
    Hi Johnny,

    I sent you an email :)
    Bea
    SmugMug Support Hero | My website: www.beabird.net
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