Can't Purchase Pictures?

GanginwoodGanginwood Registered Users Posts: 60 Big grins
edited July 28, 2012 in SmugMug Support
I created a gallery and have assigned the price list to it. However, when I log in as the client and I go to purchase any photo in the gallery, I get an error that says "Sorry, this photo has no products available for purchase"
It seems that the interface on Smugmug has changed a little bit so I'm guessing its just a matter of me missing something. What has changed, what am I doing wrong and where is the solution?
Thanks,
Kevin

Comments

  • BeaBea Registered Users Posts: 112 Major grins
    edited July 28, 2012
    Hi Kevin,

    Could you please send us an email to help@smugmug.com? We'd need a link to the gallery which you're having this problem with, so we can look into the settings :)
    Bea
    SmugMug Support Hero | My website: www.beabird.net
  • GanginwoodGanginwood Registered Users Posts: 60 Big grins
    edited July 28, 2012
    Something must have been updated because now everything works fine and I didn't change a thing.
    Thanks anyway
  • GanginwoodGanginwood Registered Users Posts: 60 Big grins
    edited July 28, 2012
    Actually, now its back to doing it. I get the same error message. This is really weird. What's strange is that if I'm logged in, I can buy the photo. If I log out....the entire gallery is not available to purchase. I can see the photos in the gallery but can't purchase them
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 28, 2012
    Email the heroes with the gallery link please, thanks.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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