Tools - View Stats doesn't go to Stats anymore

mbradymbrady Registered Users Posts: 321 Major grins
edited September 5, 2012 in SmugMug Support
The new forced re-login thing when going into your account seems to have fouled up the link to Stats from the Tools menu.

If I'm logged in on my homepage and click the Tools menu and click View Stats from the dropdown it takes me to the login screen. I then login but then I'm just taken to the main Account screen instead of the Stats section.

Comments

  • HeroOfCantonHeroOfCanton Registered Users Posts: 208 Major grins
    edited August 1, 2012
    Have you tried a different browser or logging out and trying again? I replicated this once in FF on my Mac, I opened it up and I was still logged in and once I tried going to the stats, it required me to login again and when I did, it took me to the bio portion of the Account Settings. Once I logged out of FF and then logged back in again, without closing the browser down, I didn't have any more problems. I stayed logged in and force closed FF and re-opened and I was logged out. When I logged in, everything went like normal. I've been unable to replicate this at all on Safari or Chrome.

    Please either try different browsers, log out completely and log back in or delete your cache and cookies. You can also make sure you don't have any browser addons enabled, some of them can interfere with you staying logged in.
    Quality Engineer - My SmugMug Site

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  • smurfysmurfy Registered Users Posts: 343 Major grins
    edited August 1, 2012
    Once you have your stat page, bookmark it. It's such a huge pain with the new account settings otherwise, but with a bookmark you won't need to keep logging in again and again and again....
  • AperturePlusAperturePlus Registered Users Posts: 374 Major grins
    edited August 2, 2012
    Firefox on Mac does exactly the same thing since the change to the new Account Settings.

    The first time you go to Stats, it takes you to the login page and then defaults to 'Me' page, not Stats.

    In one browser session, if you go through this irritating double process and then select Stats (which you had done in the first place), the next time you select Stats from your HP, it takes you there (as it sees that you are logged in)
    www.apertureplus.com
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited August 2, 2012
    Yes, it's an issue our QA team is aware of and hopefully can be resolved soon. I'm sorry for the added step.
    Sebastian
    SmugMug Support Hero
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited September 5, 2012
    By the way, the redirect issue had been corrected a while ago, but now it's even better!
    Sebastian
    SmugMug Support Hero
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