Can't Make Much Sense of New Price Lists

sara505sara505 Registered Users Posts: 1,684 Major grins
edited September 1, 2012 in SmugMug Pro Sales Support
I used to be able to easily select a price list to duplicate, now I only get a short list of possibilities, with no sign of my most-used price list.

I also don't see a way to change the pricing of a gallery, for example, once it's been assigned a price-list, I can't find the gallery I'm looking to reassign it to (see above).

I have also tried creating a couple of new price lists and I can't figure it out.

I hate the new system.

Is there something that walks us through it, step-by-step?

Comments

  • LindyLindy Registered Users Posts: 202 Major grins
    edited August 1, 2012
    Hey Sara, I think once you get the hang of pricelists, you will really love them! You assign galleries to pricelists, not pricelists to galleries.

    We have a great help page, that includes some outstanding video help for you. The few minutes spent viewing them will be beneficial to you, I am sure: http://help.smugmug.com/customer/portal/articles/93345

    If you still have issues, please email us with your specific problem, and we'll be happy to help you.

    Lindy
    SmugMug Support Hero
  • RKnechtRKnecht Registered Users Posts: 366 Major grins
    edited August 16, 2012
    Lindy wrote: »
    Hey Sara, I think once you get the hang of pricelists, you will really love them! You assign galleries to pricelists, not pricelists to galleries.


    Lindy
    SmugMug Support Hero


    I got the "hang" of pricelists and absolutely hate them...sorry.
    A few Nikon bodies and some fast Nikon glass

    www.richknechtphotography.com
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited August 28, 2012
    Sara, email our help desk and we'll get you some one on one time with a Hero :).

    http://help.smugmug.com/customer/portal/emails/new
    Zac Williams
    Support Hero
  • sara505sara505 Registered Users Posts: 1,684 Major grins
    edited August 28, 2012
    zacHer0 wrote: »
    Sara, email our help desk and we'll get you some one on one time with a Hero :).

    http://help.smugmug.com/customer/portal/emails/new
    Thanks, Zach, I was just chatting with Josh, who was a big help. I hope to master this thing very soon :0
  • sara505sara505 Registered Users Posts: 1,684 Major grins
    edited August 28, 2012
    sara505 wrote: »
    Thanks, Zach, I was just chatting with Josh, who was a big help. I hope to master this thing very soon :0


    oops - nope - all fecked up here. my default gallery prices are not what I thought they were - this is a mess.
  • sara505sara505 Registered Users Posts: 1,684 Major grins
    edited August 28, 2012
    sara505 wrote: »
    oops - nope - all fecked up here. my default gallery prices are not what I thought they were - this is a mess.

    how do i get rid of that 400% thing that wants to override my prices (the one on the right hand)
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited August 28, 2012
    Just type in the price that you want to sell the photo for and it will override the 400% markup. When you have finished setting your prices make sure to log out and check your prices in the gallery just as a visitor would. If you are logged in while looking at your prices in the gallery we will still show the default prices since you own the photos.
    Zac Williams
    Support Hero
  • sara505sara505 Registered Users Posts: 1,684 Major grins
    edited September 1, 2012
    okay, dammit. I've about had it.

    I'm in a gallery. I 'm in "set prices."

    It tells me my gallery is set to such and such a gallery's price list.

    It shows a long list of price lists, but not the f----ng one I want.

    The one I want is nowhere to be found.

    I've had it. Seriously!
  • Rogue 1Rogue 1 Registered Users, Retired Mod Posts: 150 Major grins
    edited September 1, 2012
    sara505 wrote: »
    okay, dammit. I've about had it.

    I'm in a gallery. I 'm in "set prices."

    It tells me my gallery is set to such and such a gallery's price list.

    It shows a long list of price lists, but not the f----ng one I want.

    The one I want is nowhere to be found.

    I've had it. Seriously!

    Hi Sara - good chatting with you - Enjoy the rest of the weekend and we'll sort you out when you're ready. :D
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