Smugmug app

MnemosyneMnemosyne Registered Users Posts: 251 Major grins
edited August 15, 2012 in SmugMug Support
I downloaded the SM app finally (I had been using Blossom for the longest time), and it seems like it doesn't update regularly and recognize recent galleries I've uploaded. At this point I count 3 galleries it's not even showing. Is there a way to fix this?
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Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited August 15, 2012
    I'm assuming that you refer to the SmugMug iPad app.

    While there's no manual option to refresh, the app should automatically update eventually. That may take a while. If you need it to update right away, you could only remove your account from it and then add it back. That should trigger a refresh.

    In regards to galleries not showing, check the gallery settings - if you have 'external links' off, the app may not be able to display the photos in the galleries. Turning on external links should do the trick.
    Sebastian
    SmugMug Support Hero
  • MnemosyneMnemosyne Registered Users Posts: 251 Major grins
    edited August 15, 2012
    Sorry, I'm using iSmug on my iPhone. I believe that's the one you created.

    And no, I was referring to galleries listed in my categories in the app. Not galleries not displaying due to external links turned off.

    One of the galleries was weeks old, so it wasn't refreshing even after a few days. Apparently I had to click the "refresh data" button, which to be honest makes no sense. I would think they should update automatically. Even logging out and logging back in didn't fix it.
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