Canon Loyalty Program (CLP)
Nathan Sommerfeld
Registered Users Posts: 2 Beginner grinner
What is the CLP Loyalty program?
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In a nutshell, the Canon Loyalty Program (CLP) allows you to trade broken/damaged cameras towards the purchase of a refurbished camera. (Sometimes you can even trade up to a refurbished body and refurbished lens.) The program is not promoted on the Internet, but you can find a lot of "buzz" about the program if you Google it.
The way that many people use the program is to take an old Canon P&S, or even purchase an old Canon P&S off of EBay, and call the CLP number to see what's available on the program today. (The number to call is: 1 (866) 443-8002, option "2".) The available bodies changes daily, so if what you want is not available today, call back tomorrow, or the next day.
When you find an acceptable refurbished body through the program, you may order the refurbished camera over the phone.
When you receive the refurbished body it should have a prepaid shipping sticker to attach to the box containing your broken camera. If you do not return the broken camera in time you will be charged the full refurbished price on your credit card. If you do return the broken camera in time you should receive a 10 to 20 percent discount on your refurbished body.
Check the Canon Direct Store to see what "might" be available. If, when you call the CLP, the refurbished model you want is said not to be available, but you see it in their store, call back and talk to another person.
If you want more details about the program, call the CLP number. (1 (866) 443-8002, option "2".)
The Canon Loyalty Program can change at any time, so don't take the above as truth. DGrin and it's constituents are not associated with the program, so if they beam you to another planet, it's not our problem.
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You can get a 60D for around $575 (in stock) including the 6% sales tax. Now that's a deal
Have a good afternoon folks
Jim...
Don't forget to check out their refurbed lenses and speedlites here: http://shop.usa.canon.com/webapp/wcs/stores/servlet/subCategory_10051_10051_-1_22751 You don't get the 20% discount, but the lenses are still a good deal
Jim...
Morning Folks,
Looks like Canon is not offering the additional discount on their refurbed cameras anymore :cry Still a good deal with 20% off.
Have a good day
Jim...
I presume you mean the time limited 15 percent discount for refurbished cameras. I believe that event was only 3 days and expired on Aug 27, 2012. It was also rather limited to particular bodies that they probably wanted to move.
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Good Afternoon Ziggy,
Thanks for the info
Have a good afternoon
Jim...
Please note - CLP charges the sales tax amount of the state you live in; However, to the best of my knowledge (I just punched in my address on the Adorama web site and no tax was added) Adorama doesn't - both ship free - so it's possibly cheaper thru Adorama overall. I paid the full 9.25% Calif. sales tax when I bought my 7D thru CLP.
Either way I would consider keeping the 50D even broken and selling for parts before trading it in and buy from Adorama net cost should be less (+funds from sale of 50D)- if you still want to go with CLP you can buy a broken powershot xx for less than $10 on ebay and use that for the trade-in.
-rich56k
Member: ASMP; EP; NPPA; CPS
Thanks. I had earlier factored in the sales tax but forgot to this time. My thinking is the same as yours. My 50D works fine most of the time. It has what appears to be intermittent shorts that blow all the settings, but this happens only infrequently (twice in the past 7 months). Since Adorama is essentially the same price (I would pay 6.25%), I'm better off taking the 50D back and keeping it as a backup body.
Dan
There was a recall on a Canon camera I own and the dealer I bought it from never notified me and apparently never sent in the warranty card (filled out at the store). Because the camera was too old by the time I found out, Canon wouldn't honor their offer of paying shipping both ways and fixing the camera. Tech support referred me to CLP.
I should have done better research beforehand:
1) As noted earlier, Canon refurb prices are higher than you pay for the same item, non-gray market, new, with a 1-year warranty. CLP discount in my case put the item about $10 less than just buying it new online.
2) They add in the cost of the old item's recycling shipping label, shipping to you and whatever other old stock they decide to include as a "premium" before applying a lump discount amount. A 2G SD card too slow to use in the refurb in my case, even after I told the salesperson I didn't want or need a memory card.
3) The people at the customer support line (phone # mysteriously missing from the emails about my transaction) do not give a rat's patoot how much money you've given Canon over the years (A70, SX10 is, 2 X SX20 is, 2 X Pixma printers, 60D kit, plus recommendations to friends resulting in sales, plus buying Canon printers at work). After seeing the SD card included in the total (then included in my "discount" - yay) I decided to return the CLP item (inner box unopened) I had purchased. They absolutely would not pay for return shipping on the item I purchased, even though part of the deal is a shipping label to send the original, unrepairable item back.
4) A refurb may be a damaged box, demo, etc. or it may be an item that died in warranty and had to be torn down and rebuilt -- there's no way to know and the 90-day warranty, instead of 1 year, reflects their commitment to the product.
Summation: Avoid CLP like the plague. It exists to flog old stock at a hefty profit. They could have made me happy by honoring the original recall, minus the cost of actually doing a repair, by paying shipping both ways. They would not budge and were astonishingly rude.
Are those new prices from reputable vendors, or lowballs from ebay etc? I've usually found the Canon refurb prices to be below new from vendors like Adorama, B&H, Amazon etc., and the CLP discount brings it down further. Whether or not it's enough of a discount to be worth taking the shorter guarantee is, again, something that can only be gauged on a case-by-case basis.
Good Morning,
As a frequent buyer from CLP, I can honestly say you can get some really good deals, if you take advantage of the 20% off (and in some cases, 30% off) their refurbed merchandise. Just about all of the refurbed equipment looks brand new, comes with a 90 day warranty, and is about the same price or less, then used equipment that is sold on various forums. While I've never bought a bad or defective piece of camera gear to date, I doubt any seller would offer a 90 day warranty.
Have a good day
Jim...
I've also had good experience with the Canon loyalty program but lately it appears they are listing their refurbs with good prices and limiting the "loyalty" offerings
Please read my post #2 of this thread. Follow the suggestions in that post and you can answer your own question.
(Bottom line, when you call that toll-free number they will tell you what bodies are offered and at what discount. It varies day-to-day and even varies through the day so you just have to call to see what can get. Don't expect any offer to last beyond the phone call.)
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