Cannot upload thank you image
Travis27
Registered Users Posts: 46 Big grins
This is daft...I'm sure it must be something very basic, but i have an image which i'm exporting from lightroom at 1200px x 800px (and i've tried it larger too)....I've imported it as the thank-you print but Smugmug tells me the file is not the right size....
What am i doing wrong please?
....and somehow now it's fixed!!! Sorry for the daft question
What am i doing wrong please?
....and somehow now it's fixed!!! Sorry for the daft question
0
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The image has to be exactly a 3:2 ratio. I tried exporting an image from Lightrom using resize to fit, at 1200x800 and it actually exported it 1200x799. Then the upload failed.
I exported using dimensions and it exported it as 1200x800 and I was able to upload in successfully. Please make sure the aspect ratio for your image is exactly 3:2 and it will work.
Thanks,
Andy K
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