No smugmug

crash39

Hi, wondering if I can ask, where has smugmug gone? I tried several times to go to my website, to login to smugmug, but all I get is a message saying the server cannot be found. Bit worried here.

bobbyhero

GoDaddy is having an issue (very rare for them) - but they should have it resolved shortly. They are posting updates via their Twitter feed:
https://twitter.com/GoDaddy

This issue is not related to SmugMug - and you should be able to access your site via the default URL (i.e. http://yournickname.smugmug.com), if you remove your custom domain from the Account Settings.

If you have any other issues, please contact the heroes:
http://help.smugmug.com

crash39

Sorry to seem a bit thick, but does that mean that I can't get to my site because it's a custom domain through go daddy??

bobbyhero

If you remove the custom domain via the Account Settings (for the time being), you'll be able to access your site via the default URL (i.e. http://yournickname.smugmug.com). Once GoDaddy has resolved their issue, you can then add your domain name back to your Account Settings :-)

crash39

Thankyou!!

bobbyhero

Apparently this issue was caused by Anonymous:
http://techcrunch.com/2012/09/10/godaddy-outage-takes-down-millions-of-sites/

dbveto

Interesting I had no problems at all accessing my site?

zacHer0

dbveto wrote: »

Interesting I had no problems at all accessing my site?

It might be cached on your browser. http://www.realphotoman.com/ ? I tried it and it is broken for me.

Ann McRae

zacHer0 wrote: »

It might be cached on your browser. http://www.realphotoman.com/ ? I tried it and it is broken for me.

GoDaddy has fixed the issue for some sites - http://www.realphotoman.com/ works for me now, as do some others.