guest upload problem

junglejimjunglejim Registered Users Posts: 108 Major grins
edited September 13, 2012 in SmugMug Support
My daughter is getting married and I am trying to set up a gallery where guests can upload pictures.

I found where it explains how to do it.

I have created a gallery and I think (?) set it up as shown. When I enter an upload key and save it the upload does not seem to stick. I am supposed to be able to get a url so that people can upload? Yes?

Sometimes if i go to the gallery directly from the settings window there is an upload link but usually not.


Jim

Comments

  • Ann McRaeAnn McRae Registered Users Posts: 4,584 Major grins
    edited September 13, 2012
    Hi Jim

    A link to your gallery, or an email to the heroes with that information if you want to keep the gallery private, is in order. We can have a look at the specific gallery and advise.

    I suspect this might have something to do with being logged in, so you might want to test the behaviour of the gallery after logging out - use it as though you are a guest.

    Hope that helps.
    ann
    junglejim wrote: »
    My daughter is getting married and I am trying to set up a gallery where guests can upload pictures.

    I found where it explains how to do it.

    I have created a gallery and I think (?) set it up as shown. When I enter an upload key and save it the upload does not seem to stick. I am supposed to be able to get a url so that people can upload? Yes?

    Sometimes if i go to the gallery directly from the settings window there is an upload link but usually not.


    Jim
  • junglejimjunglejim Registered Users Posts: 108 Major grins
    edited September 13, 2012
    After several attmpts I got the uploa key to stick.

    Before when I hit the save button and I came baack to the gallery hte upload key area was blank. the guest url wasblank.

    this time it stuck and got a guest url that works

    Thanks for the response though.

    jim
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