Coupons and base price

robtesarrobtesar Registered Users Posts: 7 Beginner grinner
edited September 14, 2012 in SmugMug Pro Sales Support
I feel like this is one of those questions that SmugMug tried to explain to me already and I've since forgotten... so I apologize for being a redundant newbie.

If I give a customer a $20 credit towards prints, I am only charged the base price, right? So if they bought $20 4x6 prints at $1 each with ezprints, I'd be out roughly $2 provided I make the customer pay for shipping?

Comments

  • LindyLindy Registered Users Posts: 202 Major grins
    edited September 13, 2012
    With print credit coupons you are charged the base price plus our 15% of your markup, and any shipping charges, if you choose to include them.

    It's explained in detail on this page here: http://help.smugmug.com/customer/portal/articles/93347

    Lindy
  • DreadnoteDreadnote Registered Users Posts: 634 Major grins
    edited September 14, 2012
    If you give a percent discount which would be equal to $20 on a given purchase, you save yourself most of the money you would have to pay to SmugMug as your overall profit would be lower or perhaps nothing at all in the case of a 100% coupon on a $20 dollar item.

    Just sayin....
    Sports, Dance, Portraits, Events... www.jasonhowardking.com
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