Problem with video players quality

bernardpearsonbernardpearson Registered Users Posts: 31 Big grins
edited September 22, 2012 in SmugMug Support
Hi all,

Has smugmug made recent changes to the video player?
It seems to be defaulting to 640 and if displayed full screen the video looks crap.
Some of my videos have the option to change the quality ie 360 480 640 720p 1080p etc however not all are displaying this.

Just wondering if anybody has thoughts comments they would like to share

Thanks

Bernard Pearson
Photography | Video | VFX
www.bernardpearson.com
bernard@bernardpearson.com

Comments

  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited September 22, 2012
    Hi Bernard,

    Can you email the help desk: help@smugmug.com and include links to the videos in your email?

    We can help you with this issue from the desk.
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