There are no photos for keyword!

portman

Hi,

I've been trying Smugmug out, and created a test gallery here: ianangus.smugmug.com which worked fine, uploading images from Lightroom 4 with keywords. Keyword search works fine.

Now I'm trying to populate the main site, setsquare.smugmug.com, and the keywords are showing up under each pic in exactly the same way, but any attempt to use the keywords results in the message 'there are no photos for keyword xxx'

I don't believe I've changed any settings - any ideas?

cheers
Ian

rainforest1155

Ian,

keyword indexing takes time. I'd suggest you check back in 24h and then it should be done.

portman

Keywords work fine in owner view
Thanks Rainforest!

I'll wait - but curious that the keywords work fine in the 'owner' view, but not in public space. Ah well ...

cheers
Ian

rainforest1155 wrote: »

Ian,

keyword indexing takes time. I'd suggest you check back in 24h and then it should be done.

Allen

portman wrote: »

Thanks Rainforest!

I'll wait - but curious that the keywords work fine in the 'owner' view, but not in public space. Ah well ...

cheers
Ian

Keywords from unlisted and passworded galleries will only show to you when logged in.

portman

Still no joy

Allen wrote: »

Keywords from unlisted and passworded galleries will only show to you when logged in.

As suggested I've waited a couple of days for the keywords to be generated, but still get the same 'there are no photos for the keywords xxxx'.

The galleries are not unlisted or passworded.

denisegoldberg

portman wrote: »

As suggested I've waited a couple of days for the keywords to be generated, but still get the same 'there are no photos for the keywords xxxx'.

The galleries are not unlisted or passworded.

The keyworded photos are accessible for me through the keyword url:

http://ianangus.smugmug.com/keyword
http://ianangus.smugmug.com/keyword/setsquare%20staging
http://ianangus.smugmug.com/keyword/theo%20landscapes
http://ianangus.smugmug.com/keyword/theo%20landscapes-setsquare%20staging

And I saw photos by keying the keyword "july" into the search box.

How are you trying to find the keyworded photos?

--- Denise

portman

Not correct url
Hi Denise,

Thanks for your message, if you look at my original message you will see that the test site is ianangus.smugmug.com, and as you've found, it works fine. But the main site is the one that doesn't work, at setsquare.smugmug.com.

cheers
Ian

denisegoldberg wrote: »

The keyworded photos are accessible for me through the keyword url:

http://ianangus.smugmug.com/keyword
http://ianangus.smugmug.com/keyword/setsquare%20staging
http://ianangus.smugmug.com/keyword/theo%20landscapes
http://ianangus.smugmug.com/keyword/theo%20landscapes-setsquare%20staging

And I saw photos by keying the keyword "july" into the search box.

How are you trying to find the keyworded photos?

--- Denise

denisegoldberg

portman wrote: »

Thanks for your message, if you look at my original message you will see that the test site is ianangus.smugmug.com, and as you've found, it works fine. But the main site is the one that doesn't work, at setsquare.smugmug.com.

You're going to need to be more specific about what isn't working. I can access keywords on that site as well:

http://setsquare.smugmug.com/keyword/
http://setsquare.smugmug.com/keyword/setsquare%20staging

I can't search for keywords on that site because the search box is not available.

--- Denise

portman

Solved
Thanks for your help, Denise,

As you can see the keywords are now working, it was solved by Sebastian on the Smugmug help desk.

When my client set the site up he had blocked google and smugmug search visibility.

cheers
Ian

denisegoldberg wrote: »

You're going to need to be more specific about what isn't working. I can access keywords on that site as well:

http://setsquare.smugmug.com/keyword/
http://setsquare.smugmug.com/keyword/setsquare%20staging

I can't search for keywords on that site because the search box is not available.

--- Denise