Change custom domain name

allensfotoallensfoto Registered Users Posts: 67 Big grins
edited October 23, 2012 in SmugMug Support
I hat to post something so trivial but I cannot get my site to work.. I used to have the name allensfoto.com through godaddy. I lost this because they had an incorrect email for me and I didn't realize me name expired . So now it up for auction. I went and registered a different one last night but cannot get it to work . I contacted godaddy they said everything looked fine on there end but got a smugmug error when typing in the name. I too got that message. When I log into my account and went to reset the custom domain to the new one it said saving error. So now I'm lost and cannot access my photos.. I am getting back into photography as a business after taking a break this is why I didn't realize the name expired.. I kep t he name t he same just went with .net instead.. Please help I shot a wedding and need to get pix up for bride and family to see.. Thanks I hope I am clearer than mud..
Curtis
Failure is not an option for me,
So i just keep pressing the shutter and trying again.
http://allensfoto.net
:gun2

Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited October 23, 2012
    Allen,

    Contact us on the helpdesk with your GoDaddy information and the link to your account. We can set it up for you.
    SmugMug Support Hero
    http://help.smugmug.com
  • allensfotoallensfoto Registered Users Posts: 67 Big grins
    edited October 23, 2012
    Hey I got it figured out. I didn't save when I put the new a host IP address so it was going back to godaddy. It all seems to be working now. Thanks.
    Curtis
    Failure is not an option for me,
    So i just keep pressing the shutter and trying again.
    http://allensfoto.net
    :gun2
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