White Preview

darinbdarinb Big grinsPosts: 19Registered Users Big grins
edited November 1, 2012 in Video
A set of videos I've had on SM don't seem to have video previews. I have a all-white "preview" and clicking on the left/right arrows doesn't seem to do anything.

I know how to substitute my own preview but that is a pain. :) Is there a way to force the video previews to be generated?

You can see the previewless videos posted at www.montarafog.com



  • darinbdarinb Big grins Posts: 19Registered Users Big grins
    edited October 31, 2012
    fyi, decided I was in a hurry for this one and sent a copy to the help desk via e-mail...

  • angevin1angevin1 Performs as designed Posts: 3,403Registered Users Major grins
    edited October 31, 2012
    They all look fine to me!
    tom wise
  • ziggy53ziggy53 Still learnin'still lovin Posts: 20,929Super Moderators moderator
    edited November 1, 2012
    I note that you seem to be using JW Player. I suggest contacting Longtail Video for support.


    BTW, your videos work fine for me too.
    Moderator of the Cameras and Accessories forums
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