SmugMug app on iPad Mini

rontront Registered Users Posts: 1,473 Major grins
edited November 8, 2012 in SmugMug Support
I had this app with my iPad 2 and it worked great. I have tried it on my iPad Mini and it crashes on startup every time. Any ideas?

Thanks, Ron
"The question is not what you look at, but what you see". Henry David Thoreau

http://ront.smugmug.com/
Nikon D600, Nikon 85 f/1.8G, Nikon 24-120mm f/4, Nikon 70-300, Nikon SB-700, Canon S95

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited November 7, 2012
    Did it do that the first time you opened the app? Or did you add any site or log into your account within the app the first time?

    What you can try is to remove the app from your iPad and then install it again.
    Sebastian
    SmugMug Support Hero
  • rontront Registered Users Posts: 1,473 Major grins
    edited November 7, 2012
    It did do it the first time. I have reinstalled it. It lets me enter my username and password and then when I hit enter, it crashes back to the main page on the ipad.

    Thanks, Ron
    "The question is not what you look at, but what you see". Henry David Thoreau

    http://ront.smugmug.com/
    Nikon D600, Nikon 85 f/1.8G, Nikon 24-120mm f/4, Nikon 70-300, Nikon SB-700, Canon S95
  • mrhonimrhoni Registered Users Posts: 173 Major grins
    edited November 7, 2012
    I think I had read on the forum somewhere that the app is not compatible with IOS6 and they are working on a new app, but no indication of when it will be ready.
    Keith
    http://mrhoni-photography.com
  • jarboedoggartjarboedoggart Registered Users Posts: 270 Major grins
    edited November 7, 2012
    mrhoni wrote: »
    I think I had read on the forum somewhere that the app is not compatible with IOS6 and they are working on a new app, but no indication of when it will be ready.

    correct, you must not have updated your ipad. looks like they abandoned the app and never made it IOS6 compatible. Once I upgraded my ipad it stopped working.
    -Nate
    Jarboe Doggart Photography - jarboedoggart.com
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited November 8, 2012
    ront wrote: »
    It did do it the first time. I have reinstalled it. It lets me enter my username and password and then when I hit enter, it crashes back to the main page on the ipad.

    Thanks, Ron
    What you could try is to not log in after installing the app again. Instead try just adding your site with the + button. This might allow you to view your public galleries.

    If that doesn't work either, it's likely due to iOS6 and right now there's no workaround or fix for the issue available.
    Sebastian
    SmugMug Support Hero
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