SmugMug Cards: unable to add to cart

llamagoosellamagoose Registered Users Posts: 2 Beginner grinner
edited November 12, 2012 in SmugMug Support
I'm trying to create Christmas cards with the SmugMug Cards tool and am having some trouble. Here's some info:

I'm using the Red Banner theme, and when I added all four photos in Chrome, add some text and click Add to Cart, I'm getting an error "You have unfilled photo wells! Please fill them in before continuing!" I have filled in all four wells so I don't know why that's happening.

I then tried to do this in Firefox, and got past that error, but it's now stuck on "Saving..." It's been trying to save for about five minutes now so I'm pretty sure it's not going anywhere.

Any ideas? Thanks!

Comments

  • llamagoosellamagoose Registered Users Posts: 2 Beginner grinner
    edited November 11, 2012
    Okay, it when I reloaded it now works in Chrome. The "unfilled photo wells" seems to happen because I opened a card previously to preview it and clicked Cancel for it. For whatever reason it looks at that old discarded card as well. Seems like a bug.

    When I added to cart in Chrome it now works! Thanks!
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited November 12, 2012
    Thanks for the additional details. That said, I wasn't able to reproduce what you report. I started with the first design that loaded when I opened the card creator for the 5x7 cards. Without filling in all the photo wells, I selected another design and finished that up. I was able to add it to the cart with no warning message.
    Did you check all parts of the card, front, inside and back?

    I was using Chrome on Windows 7 64bit.
    Sebastian
    SmugMug Support Hero
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