Social Sharing functionality is inconsistent - Problem #3

mishenkamishenka Banned Posts: 470 Major grins
edited December 27, 2012 in SmugMug Support
Seems I cannot stop finding bugs today:) Smugmug - do you have a QA department? Perhaps at least one QA person? That's ok... my company also doesn't have any:)

On the bright side - I believe - I just saved you some money (you don't have to hire QA :) ) by finding three bugs in your system. On the dark side of this equation - I AM PAYING YOU MY MONEY for services that you advertised and that do not work or do not work as advertised.

Ok, I am done with expressing my emotions, now let's get to business (me playing your QA employee... absolutely free):

This help article http://help.smugmug.com/customer/portal/articles/93256-can-my-fans-share-my-photos-on-facebook-and-twitter states "For the Like button, we'll post a link to the photo in their Facebook news stream and keep track of how many people clicked it." Have you actually tried it recently? Perhaps FB changed somehting on their end? Anyway. The "Like" button above (or under) the photo posts a small thumb with a short description on the FB's wall. But when you click on it - it jumps you to your GALLERY, not to the photo.

My gallery is public, gallery style is "Thumbnails". PLEASE - don't tell me it works ONLY with SmugMug Style :)

Any idea why? The whole purpose of the Like button on a single photo in a lightbox is to promote that one photo. At leaset it is according to your article above.

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