Question for Camera Awesome Support

OakleyOakley Registered Users Posts: 446 Major grins
edited November 17, 2012 in SmugMug Support
Not sure what cateogry this belongs in. I'm a bit surprised that Camera Awesome doesn't have it's own category.

Anyways.....I'm sure an awesome SmugMug support person will help me out. They always do! :ivar

So...I purchased CA on my ipod Touch a couple of weeks ago. And now I also have an iPhone 4s. So when I was setting up my new iPhone via iTunes, I was able to drag CA to the new device. No problems there.

But CA doesn't recognize that I already paid the $9.99 to unlock all the presets.

So......how can I fix this? I don't think I should have to pay twice......do you??

Thanks!

Ryan
Ryan Oakley - www.ryanoakleyphotography.ca [My smugmug site]
www.photographyontheside.com [My blog about creating a part-time photography business]
Create A Gorgeous Photography Website with Smugmug in 90 Minutes [My free course if you need help setting up and customizing your SmugMug site]

Comments

  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited November 17, 2012
    Hi Ryan,

    In the app click on the Multiple Photo view, then click the gear wheel in the upper left of the screen. Scroll down then click "restore purchases". That should do the trick!
    Zac Williams
    Support Hero
  • OakleyOakley Registered Users Posts: 446 Major grins
    edited November 17, 2012
    Hi Zach,

    Thanks so much for the quick response and the perfect answer to it.

    I went ahead and gave camera awesome a glowing five star review.

    And not just because of your great customer service. But it sure doesn't hurt.

    Thanks!


    Ryan
    Ryan Oakley - www.ryanoakleyphotography.ca [My smugmug site]
    www.photographyontheside.com [My blog about creating a part-time photography business]
    Create A Gorgeous Photography Website with Smugmug in 90 Minutes [My free course if you need help setting up and customizing your SmugMug site]
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