Uploads down?

tsk1979tsk1979 Registered Users Posts: 937 Major grins
edited December 5, 2012 in SmugMug Support
I am trying to upload to my galleries at tanveer.smugmug.com. Site seems to be working fine, but upload is not happening. Other sites like youtube upload are fine.

Comments

  • TeachTeach Registered Users Posts: 321 Major grins
    edited November 19, 2012
    Hi,

    I went to your site and saw that you have multiple upload errors in your upload log. Can you send us a e-mail at help@smugmug.com and we will help you troubleshoot what is going on?
    Heather
    SmugMug Support Hero
  • WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited November 19, 2012
    tsk1979 wrote: »
    I am trying to upload to my galleries at tanveer.smugmug.com. Site seems to be working fine, but upload is not happening. Other sites like youtube upload are fine.
    If you're trying to upload photos, you may be having the same old, same old log-in issues that a bunch of us are having. If you're getting certain error messages, try clicking on "try a different uploader", and you may be asked to log-in again, or log-in multiple times. This happens to me, but I can usually find one uploader that eventually works. This may not be your problem, but seeing how lots of folks have been dealing with this for weeks now, it could be. Hope you're able to get it to work.
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
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  • tsk1979tsk1979 Registered Users Posts: 937 Major grins
    edited November 19, 2012
    ok! it started working now. Around 10 hours ago none of the uploaders were working.
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited December 5, 2012
    If you're trying to upload photos, you may be having the same old, same old log-in issues that a bunch of us are having. If you're getting certain error messages, try clicking on "try a different uploader", and you may be asked to log-in again, or log-in multiple times. This happens to me, but I can usually find one uploader that eventually works. This may not be your problem, but seeing how lots of folks have been dealing with this for weeks now, it could be. Hope you're able to get it to work.
    Link to details on the log-in issue? headscratch.gif I've just started noticing this exact same behavior. :cry Uploads are next to impossible now.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 5, 2012
    Samir, I see no errors in your upload log, just about 2 dozen of successful video uploads in the last 24h.
    If you have any issue, please provide us with details on what browser, uploader you use and what happens. Do you get any error message? What do you see?
    Sebastian
    SmugMug Support Hero
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited December 5, 2012
    It's the login issue. Seems like the cookie times out and doesn't allow uploading when that happens.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
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