Stats and Dead Links to Referrers

David Evertsen

So I reported this a long while ago but my refereres page is filled with expired smugmug accounts domains that are nothing but links to searches.. It honestly makes the referrers page useless 243 links from a page this is linked to a search and non existant.. Over and Over.. I try to control where my images are but this is not helping.. Support heros here is a quick tip don't tell me to turn of outside links... That is not an options your stats are broke!! Big Time are they going to be fixed soon??

Flounder

Hi David

From what I can see, the stats are working as they should be. While some are closed accounts, they at one time did have a referral to your site. So they did and do have good stats.

We're unable to control over the sites causing referrers other than what you don't want to do, turn off external linking.

What I have done is asked our Engineer in charge of stats to see if refreshing them would be a possibility. I cannot make any guarantees, but we'll see what can be done.

All the best,
Nick Wilson
SmugMug Support Hero

David Evertsen

Flounder wrote: »

Hi David

From what I can see, the stats are working as they should be. While some are closed accounts, they at one time did have a referral to your site. So they did and do have good stats.

We're unable to control over the sites causing referrers other than what you don't want to do, turn off external linking.

What I have done is asked our Engineer in charge of stats to see if refreshing them would be a possibility. I cannot make any guarantees, but we'll see what can be done.

All the best,
Nick Wilson
SmugMug Support Hero

Same response I have had over the past few years every time I bring this up.. I have been told there are issues with the dead accounts and it has never been fixed. Those accounts never had links to searches to my site something is amiss.. Could Smugmug please help?? Did you read my initial thread? Telling me to turn off external links cures the symptoms not fixing your problem.. This is so frustrating...