DownLoad ZIP FILE PROBLEM ... ...

Art ScottArt Scott Registered Users Posts: 8,959 Major grins
edited November 27, 2012 in SmugMug Support
send me an email to the addy you have on record....it should be the same as the one I use to sign in, as that is the email addy used for sending me zip files, if not then your records are wrong...which I have several that expire tonight or in the morning and they need to be fixed.... because the link is taking me to a Zenfolio gallery and not a ZIP FILE....and I sent a reply back to the help desk and have not heard a word back on this issue and that was at 9:05PM last night.
"Genuine Fractals was, is and will always be the best solution for enlarging digital photos." ....Vincent Versace ... ... COPYRIGHT YOUR WORK ONLINE ... ... My Website

Comments

  • Art ScottArt Scott Registered Users Posts: 8,959 Major grins
    edited November 27, 2012
    Well I sent an email from my sign in email with all the zip files that need to be fixed so I can get them downloaded and then finish downloading the site...the faster I get it all downloaded the faster I can close the account....
    "Genuine Fractals was, is and will always be the best solution for enlarging digital photos." ....Vincent Versace ... ... COPYRIGHT YOUR WORK ONLINE ... ... My Website

  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited November 27, 2012
    Art,

    I sent you an email from the help desk. The email address I used was the one in your account settings. Please reply when you receive the email and we can sort out your zip file issues.
  • Art ScottArt Scott Registered Users Posts: 8,959 Major grins
    edited November 27, 2012
    Seamus wrote: »
    Art,

    I sent you an email from the help desk. The email address I used was the one in your account settings. Please reply when you receive the email and we can sort out your zip file issues.

    Reply sent... ...6:53AM
    "Genuine Fractals was, is and will always be the best solution for enlarging digital photos." ....Vincent Versace ... ... COPYRIGHT YOUR WORK ONLINE ... ... My Website

  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited November 27, 2012
    Art Scott wrote: »
    Reply sent... ...6:53AM
    I replied to your last email about 25 minutes ago.
    Zac Williams
    Support Hero
Sign In or Register to comment.