Lightroom 4 publish to Smugmug no longer working

mrhoni

I can't say for certain, that the problem started when I installed updated plugin 1.0.5.6

My new/modified/deleted photos in my galleries are no longer publishing. In Lightroom, the status bar does not progress. Eventually I click the x to stop it. The gallery continues to show New Photos to Publish and Deleted Photos to Remove. Quitting Lightroom, restarting the computer have not solved this.

EntropicTendencies

Can you revert to the previous version? If you have been using the automated update then the previous versions have been saved. Rename the current SmugMug.lrplugin to SmugMug.lrbroken and then rename one of the saved versions SmugMug.lrplugin.

Let us know if that makes any difference

mrhoni

I think I figured it out.

Around Nov 27 I had mistakenly deleted my Category "Clients". When this occurred, it was displayed that they were put in another category when the Category was deleted. I was able to find my Client galleries, but there are 2 I couldn't find. Smugmug support was able to find the 2 and get them back to the category. I was positive the 9 galleries were all found in the Other category when I had deleted the Clients category and I edited the gallery settings and put them back into the Clients category. but something went wrong and 2 galleries where lost in limbo. Robin found the photos were deleted and between her and Josh got the two galleries back to the Other category where I was able to put them back into the Clients category.

Now, however only 6 of the 9 galleries are in the Clients category. I think this is the cause of the problem. From lightroom, if I select a gallery in the Clients category, where I am having trouble publishing, and request to show on Smugmug, Safari opens and a message occurs that it failed to open the page.

Things seem to be quite a mess.

In Lightroom, the following 9 galleries are in the Clients category:
Ava 5th
Janet Dogs 2012
Kris 2012
Jamaica
Lucy
Deana and Kids
Family 2010
Megan Senior
Megan Senior edit

From my website in the Clients category I can see the following 5 galleries:
Jamaica
Lucy
Family 2010
Megan Senior
Megan Senior edit

From my website in the Clients category I can not see the following galleries:
Ava 5th
Janet Dogs 2012
Kris 2012
Deana and Kids

From Lightroom, show on Smugmug works for some of the Clients galleries but not for all:
Show on Smugmug works for:
Jamaica
Lucy
Family 2010
Megan Senior
Megan Senior edit

Show on Smugmug does not work for:
Ava 5th
Janet Dogs 2012
Kris 2012
Deana and Kids

These last 4 galleries are lost out there somewhere in Smugmug and I need them in the Clients category.

mrhoni

I should say I figured out what is happening but I need Smugmug support to get these galleries back to the Clients category

rainforest1155

I would suggest that you write the HelpDesk again with the specifics so we can take another look. Thanks.