Facebook Share button not working

JaktaviaJaktavia Registered Users Posts: 9 Beginner grinner
edited December 12, 2012 in SmugMug Support
Is anyone else having an issue with their facebook share button not working? When I click on share to post photos to my wall, the loading pop-up window comes up but never finishes the loading. I've waited a long time but it never finishes. I've removed the photo and reuploaded, I've logged in and out of facebook to refresh but nothing seems to work.

Comments

  • mrneutronmrneutron Registered Users Posts: 214 Major grins
    edited December 9, 2012
    Hi,

    We are experiencing technical issues using Facebook share. Our engineers are aware of the problem and working on a resolution.

    Thanks.
    Andy K
    SmugMug Support Hero
    help.smugmug.com
  • mishenkamishenka Banned Posts: 470 Major grins
    edited December 9, 2012
    Do you know if the 3 following sharing functionality related issues are being addressed at the same time? :
    http://www.dgrin.com/showthread.php?t=228860
    http://www.dgrin.com/showthread.php?t=228866
    http://www.dgrin.com/showthread.php?t=228861
  • mdjgclmdjgcl Registered Users Posts: 29 Big grins
    edited December 10, 2012
    Any fix out for this yet? Sharing seems to just hang and spin with no end result.

    Thanks

    Mark
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 11, 2012
    This is still being worked on. For now, I would suggest to copy the gallery link and post it manually on facebook.com .
    Sebastian
    SmugMug Support Hero
  • dafroglifedafroglife Registered Users Posts: 1 Beginner grinner
    edited December 11, 2012
    Share button is entirely GONE now...
    We pay alot for Smug website services and should have the ability to allow our clients to easily share. What gives!? This might deter them from revisiting my site.
  • gkmeyergkmeyer Registered Users Posts: 4 Beginner grinner
    edited December 12, 2012
    Facebook probably changed the API without telling, so everyone is scrambling to reverse engineer it so their web services will work again.
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 12, 2012
    The Facebook sharing issue should be fixed. Can you give it another try? If you still have an issue, please post or contact the HelpDesk with details, like what specific browser version and operating system you use along with a link to the photo you tried to share.
    Sebastian
    SmugMug Support Hero
  • JaktaviaJaktavia Registered Users Posts: 9 Beginner grinner
    edited December 12, 2012
    Yes, the facebook sharing is working as of yesterday.

    Thank you!

    Justin
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