The new Andy on dgrin

BaldyBaldy Registered Users, Super Moderators Posts: 2,853 moderator
edited March 22, 2013 in SmugMug Support
Hey everyone,

Andy is a force of nature with 60,000 posts on dgrin, and when he moved on from SmugMug after 8 years in search of fame, fortune and adventure, many of you felt the loss like we did.

So we went on the hunt for someone who could really know the the inside details about engineering & QA here at SmugMug, which means working at HQ and in meetings about performance, bugs, support, etc. We were looking for someone who knows what it takes to be a successful working photographer, and who's technical. And nice. :D

This photo of Michael Bonocore and his faithful hound Rocky makes him look more badass than nice, but that's because I couldn't resist snapping him in what we fondly call The Bonocore Pose:

AQ8C7638-XL.jpg

He joined us today and right now is immersed in QA training, which is coming naturally because he spent many years in QA. You may have noticed that he's already been answering dgrin questions. And he's been a SmugMug customer for 5 years.

It's gonna take time before he knows how to track down the hardest problems, but everyone at SmugMug knows to jump when he says to, and he's already been patrolling the halls arguing the case for much of the feedback he's reading here.

I hope this helps!

All the best,
Baldy

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 17, 2012
    He looks badder-ass than me (but wth, no bling?!?!). And my dog is fluffy, white, and cute. Nice wholesale change! lol3.gif
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited December 18, 2012
    Andy wrote: »
    He looks badder-ass than me (but wth, no bling?!?!). And my dog is fluffy, white, and cute. Nice wholesale change! lol3.gif

    Andy, I may look more bad ass, but no one can beat that handsome profile pic you got going there. As Baldy said, I am hoping to get some things done around here by just scaring the beejeeez out of people:fish
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited December 18, 2012
    Congrats Michael,
    You have some huge shoes to fill.
    Wishing you the best.
    --Shawn

    Thank you Shawn! I have watched Andy work his magic for years....the man is a master. I can only hope to be half the dgrinner he is.
  • carolinecaroline Registered Users Posts: 1,302 Major grins
    edited December 18, 2012
    Hello again Michael!

    Very pleased to see you and Rocky here! Looking forward to a very long and happy future for you:)

    Caroline
    Mendip Blog - Blog from The Fog, life on the Mendips
    www.carolineshipsey.co.uk - Follow me on G+

    [/URL]
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited December 18, 2012
    deal.gifWhy thank you Caroline! Here is the bat phone...deal.gif
  • denisegoldbergdenisegoldberg Administrators Posts: 14,398 moderator
    edited December 18, 2012
    Welcome Michael! I'm looking forward to interacting with you both here and on Google+.

    --- Denise
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited December 18, 2012
    Welcome Michael! I'm looking forward to interacting with you both here and on Google+.

    --- Denise

    Thank you Denise! I have just followed you on Google+. I look forward to getting to talk photography :):photo
  • McQMcQ Registered Users Posts: 165 Major grins
    edited January 14, 2013
    And since Denise G. pointed this out in our thread over in the Pro Support section, I'll come in and add my congratulations and welcome. I've already benefited from your help in that thread on New Features that I started. So thanks!

    P.S. I have been a huge PIA to Baldy, Andy, and SM folks in general over the past six months, but I'm working very hard on going back to my previous nice guy status. Between you and Baldy over the past day or two, it has helped my transition immensely!

    So see? You already made a difference! clap.gifclap
    "Where have you gone, Joe DiMaggio, our nation turns its lonely eyes to you?"

    http://mcq.smugmug.com
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited January 14, 2013
    McQ wrote: »
    And since Denise G. pointed this out in our thread over in the Pro Support section, I'll come in and add my congratulations and welcome. I've already benefited from your help in that thread on New Features that I started. So thanks!

    P.S. I have been a huge PIA to Baldy, Andy, and SM folks in general over the past six months, but I'm working very hard on going back to my previous nice guy status. Between you and Baldy over the past day or two, it has helped my transition immensely!

    So see? You already made a difference! clap.gifclap

    Ha! Glad I made SOME kind of difference Glenn. thumb.gif

    Feel free to be a PIA with me anytime. I can take a punch or two :cry

    But in all seriousness, my job is to help bridge communications between customers and SmugMug QA, Product, and Engineering departments. I will even gladly ping Baldy and Don to get into conversations.

    I knew exactly what I walked into when I agreed to take the job (I have been a SmugMug customer for 5 years, and dgrin member for a while).

    As I do continue to get acclimated into the position, I just ask for brief bouts of patience :D

    I look forward to working with you for the months (and years) to come Glenn.

    Michael
  • chaseltonchaselton Registered Users Posts: 130 Major grins
    edited March 22, 2013
    Only one thing to say as I'm furiously working on both my site and editing a new batch of photos:



    DOG!
    indefinite objects
    anything can be amazing
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited March 22, 2013
    chaselton wrote: »
    Only one thing to say as I'm furiously working on both my site and editing a new batch of photos:



    DOG!

    He is a big dude....He just turned 10!
Sign In or Register to comment.