Does smugglr work?

newportlnewportl Registered Users Posts: 2 Beginner grinner
edited January 2, 2013 in SmugMug Support
Hi, I've recently rejoined smugmug after moving to picasaweb awhile ago. I was lured by the ability to use smugglr to copy my photos and albums from picasaweb to smugglr.

However, when going to http://smugglr.smugmug.com/, and clicking "START SMUGGLING NOW", it just constantly prompts me to install the Firefox addon, even though it is already installed.

Any ideas?

I am using Firefox v 17.0.1. Smugglr is at version 3.18

Comments

  • newportlnewportl Registered Users Posts: 2 Beginner grinner
    edited December 31, 2012
    Okay so I got a bit further. After launching smugglr from Tools -> Smugglr, I can run the app, log into my picasaweb account, see my albums, but on the next screen Smugglr doesn't see anything but two albums that don't even exist (Scrapbook photos and one other).

    I've tried going downversion with Firefox (back to 3.6) but with the same results.
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited January 2, 2013
    Hi,

    Here is the official Smuggler thread, where you can talk with the developer directly.

    http://www.dgrin.com/showthread.php?t=54598

    As far as I can tell, it seems to work with Firefox 8

    Thanks!

    Michael
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