LR4.2 Mac & Plugin Update

AperturePlus

Please would someone help me here...

In the plugin manager in LR, I noticed that there was a newer version (1.0.6.1) of the plugin, so I downloaded it, via the manager, and installed in.

I keep getting the error "Unable to perform plugin update - Failed to move old plugin out of the way".

Do I need to manually delete the old plugin to do this?

If I manually install the plugin, will I still retain the plugin settings?

Thanks

mbonocore

Hi,

I personally have not seen this error before. Did you rename your previous plug in by chance? If you do delete and re-install, I do not believe your settings will remain. My plugin was out of date as well, and I just downloaded and installed the update without a hitch.

I will do some research on my end and see if I can dig up some information.

Michael

AperturePlus

Hi Michael

The plugin was installed as it wanted to install itself - I didn't rename it at all.

Thanks for the help - if you do find anything, I would appreciate it.

mbonocore

There is an application called Jing, which will take video of your screen while you perform actions. Anyway you can take a video of the process you are doing and shoot it over to me at mbonocore@smugmug.com

http://www.techsmith.com/jing.html

Thanks!

Michael

mbonocore

Aperture,

Sebastian has provided me with some additional information.

We believe the settings in Lightroom WILL be kept, providing you don't delete anything within LR. You will need to close LR, and then move the old plugin out of the folder, or delete it. Download the latest plugin per these instructions.

http://help.smugmug.com/customer/portal/articles/121321-lightroom-plugin-update

If you have trouble locating the plugin folder, it should be noted in the plug-in manager within LR.

Please let us know if this works for you.

Michael

AperturePlus

Thanks for the help Michael.

I deleted the previous version and replaced it with the manually downloaded new version and all is good. The settings were also remembered as well fyi.

Kind regards
Clive

mbonocore

Great to hear Clive. Please let me know if you have any more questions.

Michael


Michael Bonocore
www.mb-photography-sf.com
www.facebook.com/mbonocore
plus.mb-photography-sf.com

EntropicTendencies

Most of these problems are due to the installation location and permissions - if that's the case it's likely to break with the next auto update. Is it installed in ~/Library/Application Support/Adobe/Modules? (or somewhere in the /Application/Adobe Lightroom 4/...?)

JCHolcomb

I had this problem too, but I think it had something to do with the fact that I was working with a SmugMug gallery, and tried to update the plugin while I was publishing some changes. After I got the error message about failing to install the update, I checked the Plugin Manager in Lightroom, and saw there was an error message there. I reloaded the current plugin, and that cleared the error. Then, making sure I did not have a SmugMug gallery selected, I installed the update from the Plugin Manager, and all went smoothly, with no errors.

I hope this helps.

mbonocore

JCHolcomb wrote: »

I had this problem too, but I think it had something to do with the fact that I was working with a SmugMug gallery, and tried to update the plugin while I was publishing some changes. After I got the error message about failing to install the update, I checked the Plugin Manager in Lightroom, and saw there was an error message there. I reloaded the current plugin, and that cleared the error. Then, making sure I did not have a SmugMug gallery selected, I installed the update from the Plugin Manager, and all went smoothly, with no errors.

I hope this helps.

Great information! Yes, we do recommend installing the plugin while no other processes in Lightroom are running.

Michael

AperturePlus

EntropicTendencies wrote: »

Is it installed in ~/Library/Application Support/Adobe/Modules? (or somewhere in the /Application/Adobe Lightroom 4/...?)

The plugin was installed in /applications/Adobe Photoshop Lightroom 4/contents/plugins

The strange things is, that in the past, when checking for an update it would always fail, but now it checks fine.

Barrie - should I move it to ~/Library/Application Support/Adobe/Modules? There is no Modules folder at present.

EntropicTendencies

Yes, I'd strongly recommend that you move it to ~/Library/Application Support/Adobe/Lightroom/Modules (the correct path - create the Modules folder if needed.

Please try the following ("~" is an abbreviation for your user directory):

1. Delete any old copies of the SmugMug.lrplugin from your Downloads directory.

2. Unhide your ~/Library directory - see http://osxdaily.com/2011/07/04/show-library-directory-in-mac-os-x-lion/

3. Download a fresh copy of the plugin from http://help.smugmug.com/customer/portal/articles/121321-lightroom-plugin-update

4. Copy the SmugMug.lrplugin file to ~/Library/Application Support/Adobe/Lightroom/Modules (you might need to create the Modules directory)

5. Enable the plugin in ~/Library/Application Support/Adobe/Lightroom/Modules in Lightroom.

Barrie
Smugmug Support Hero

AperturePlus

Thanks for the help Barrie.

I have created the folder and moved it there. It seems to be running perfectly, although I haven't tried uploading yet.