Domain Name
davetee
Registered Users Posts: 7 Beginner grinner
I used SmugMug with my own domain name and cancelled my subscription some time ago. I reset the DNS at my Domain Registrant end and forwarded the domain name to another of my websites. After a couple of months it's still pointing to SmugMug's holding page. Can anyone help resolve this.
Thanks
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Comments
http://help.smugmug.com
It's always worth checking that you're using the correct name servers - it's not uncommon for the domain to be registered with one provider and hosted with another.
Many registrar accounts will (unhelpfully) let you modify the configuration even though it can never propagate to the real world since it's set to use someone else's name servers.
Spence Photography - fine art portraiture in central Scotland
Pavilion Photographic Studio - tuition - workshops - studio hire - model days in central Scotland
I tried to transfer my domain TO smugmug. Yahoo is worthless! They are saying that if smugmug has no name servers, then they must point to yahoo. Needless to say, now it shows a yahoo under construction page. Does anyone else have yahoo registrar for domain that can tell me exactly what to change it to? Sanjay and Hashoosh in India are NOT helpful on Yahoo customer service...:bigbs
http://help.smugmug.com/customer/portal/emails/new
Support Hero
Now my e-mail doesn't work either. I can send, but not receive. :hungWell, I'm losing business every second...
Did the Heros get your domain issue sorted out?
Thanks!
Michael
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