error message when log in

dedicatedtolightdedicatedtolight Registered Users Posts: 9 Beginner grinner
edited January 25, 2013 in SmugMug Support
Hi I've been getting this message when I log in to my account since yesterday.

"An Error Has Occured: No Data Was Passed. Please Contact Support."

If i click on "my homepage" button, everything is back to normal. Can someone tell me is this a bug or did i do something wrong? Thank you!

Comments

  • rnrjoshrnrjosh Registered Users Posts: 266 Major grins
    edited January 25, 2013
    I've never heard of this particular error before on the login screen, but it sounds like you are indeed getting logged in (if you see the My Homepage link, and it seems to be working properly). It couldn't hurt to try clearing your browser cache and cookies, and then try logging in again. That may prevent the error from appearing.

    If you continue to get an error, it would be helpful to know what browser you're using, your operating system, and which security software you use on this computer. Also, a screenshot of the error you see may be helpful as well. Drop the support heroes a line and let us know, and we'll be happy to take a closer look.
    Josh
    SmugMug Support Hero
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