Sub-domain doesn't work

ausrider

Hi guys,

I can't seem to link up my sub-domain photo.tseu.me to my smugmug account at tseu.smugmug.com.

Here's is my zone file record:

Zone File Records

Name TTL Class Type Record
photo.tseu.me. 14400 IN CNAME tseu.smugmug.com


When I go to style -> Custom Domain -> and type photo.tseu.me and save, it says:

There was a problem with the entry. Please check the field and try again.

What gives?

mbonocore

Have you taken a look at this help page?

http://help.smugmug.com/customer/portal/articles/93340-how-do-i-set-up-a-custom-hostname-domain-

Michael

ausrider

Yes I did mate.

mbonocore

Would you mind sending me an email with your custom URL and include your domain registrar's login information? I can take a look.

mbonocore@Smugmug.com

Thanks!

ausrider

Hi mbonocore, email sent. Many thanks.

EntropicTendencies

I'm presuming this is sorted, but your CNAME record should be:

photo.tseu.me. 14400 IN CNAME domains.smugmug.com .

Barrie
Smugmug Support Hero