Mobile Protected Gallery Thumbnail

KosherStudiosKosherStudios Registered Users Posts: 3 Beginner grinner
edited February 26, 2013 in SmugMug Support
I've already set a featured photo from my protected galleries. It shows up in the full site but on the mobile version it still shows the protected/lock image. Any way around that? It works on an iPad but not iPhone.

Thanks!

Comments

  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited February 21, 2013
    I've already set a featured photo from my protected galleries. It shows up in the full site but on the mobile version it still shows the protected/lock image. Any way around that? It works on an iPad but not iPhone.

    Thanks!

    Hi Kosher,

    Have you tried ending your browser session on your iPhone? Maybe try a restart also. Is it Safari or Chrome?

    Thanks!

    Michael
  • KosherStudiosKosherStudios Registered Users Posts: 3 Beginner grinner
    edited February 25, 2013
    On my iPhone I have tried all that and tested it with Safari and Chrome. Also looked at it on someone else's iphone. It too only showed the lock image.

    I just went to my url and after it loaded the mobile version, I clicked on full site. Now both Chrome and Safari show the featured images. But when I revert back to the mobile version they switch back to the lock.

    So it seems that the mobile version of smugmug needs a fix. For whatever reason it's not grabbing the feature images.
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited February 26, 2013
    On my iPhone I have tried all that and tested it with Safari and Chrome. Also looked at it on someone else's iphone. It too only showed the lock image.

    I just went to my url and after it loaded the mobile version, I clicked on full site. Now both Chrome and Safari show the featured images. But when I revert back to the mobile version they switch back to the lock.

    So it seems that the mobile version of smugmug needs a fix. For whatever reason it's not grabbing the feature images.

    Can you email me the gallery you are using, and a link to the image you have featured, but that isn't showing as featured on the mobile version of your site? mbonocore@smugmug.com

    Thank you!

    Michael
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