Digital Download pricing

KatrinkaKatrinka Registered Users Posts: 96 Big grins
edited March 3, 2013 in SmugMug Pro Sales Support
What are the setting issues I'm having that are resulting in not being able to purchase a downloadable version of the photos? I'm having this difficulty elsewhere, but thought I had created pricing for the originals.

Thanks for the help.
Katherine (Katrinka) Kehrli
www.katherinekehrli.com
Novice Smugger but getting better thanks to you!

Comments

  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited March 3, 2013
    Hi Katherine,

    If you are logged in as the account owner then you cannot purchase your own digital downloads (because they are free for you!). Try logging out of your account and view the site as a visitor to see how buying a digital download would work for them.

    I hope this helps!
    Zac Williams
    Support Hero
  • KatrinkaKatrinka Registered Users Posts: 96 Big grins
    edited March 3, 2013
    zacHer0 wrote: »
    Hi Katherine,

    If you are logged in as the account owner then you cannot purchase your own digital downloads (because they are free for you!). Try logging out of your account and view the site as a visitor to see how buying a digital download would work for them.

    I hope this helps!

    Yep - that does the trick. Thank you.
    Katherine (Katrinka) Kehrli
    www.katherinekehrli.com
    Novice Smugger but getting better thanks to you!
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