Glitch? Protected Gallery set as "No", still right click protected.

claycookphotography

Help! As the subject says...

I have a gallery which I've removed right-click protection.

Despite that, it still is right click protected and I would like my family to have access to right click and download the images.

Here is the gallery:

http://www.claycookphotography.com/Clients/Cook/27604582_3tS2j7

Thanks!

Hikin' Mike

"This gallery, "Cook Christmas - 12/2...", requires a password to continue"

claycookphotography

Hikin' Mike wrote: »

"This gallery, "Cook Christmas - 12/2...", requires a password to continue"

Username: Cook
Password: blankenbaker

claycookphotography

Hikin' Mike wrote: »

"This gallery, "Cook Christmas - 12/2...", requires a password to continue"

Any ideas?

denisegoldberg

claycookphotography wrote: »

Any ideas?

As far as I know the download icon will only appear if right click protection is turned off and access to the Originals is enabled.

If you'd like to add a download button (and both conditions I mentioned above are met), see # 9 in JFriend's Collection of javascript customizations.

--- Denise

alantsczo

wild guess...have you looked in the Easy Customizer under "photos and checked that you don't have a right-click message in there?

denisegoldberg

alantsczo wrote: »

wild guess...have you looked in the Easy Customizer under "photos and checked that you don't have a right-click message in there?

That message would only apply to the galleries that have right click protection turned on.

--- Denise

claycookphotography

I just want to right click protection off.

With "Protected" set as "No", it's still protected.

denisegoldberg

claycookphotography wrote: »

I just want to right click protection off.

With "Protected" set as "No", it's still protected.

Ah, sorry - I misunderstood, thought you wanted the download button.

You're right, right click protection is still on. You might need one of the smug heroes to take a look.

--- Denise

claycookphotography

Is there an email or contact information?

claycookphotography

Protected set to "No" but it's still right-click protected. Help!
Help! As the subject says...

I have a gallery which I've removed right-click protection.

Despite that, it still is right click protected and I would like my family to have access to right click and download the images.

Here is the gallery:

http://www.claycookphotography.com/Clients/Cook/27604582_3tS2j7

User: Cook
Password: blankenbaker

I just need to right click on the image.

Thanks!

HeroOfCanton

I'm taking a look at it now

**EDIT**
I had some of our customization heroes take a look at it and we can't see what is causing the problem. As Fastline customized your site, you will want to reach out to them and ask them if there is some conflict in your code. Usually this forced RCP is done with javascripting but we couldn't see any that would be causing it. Let us know what they say, just send us an email to help@smugmug.com and we will look more on our end.

claycookphotography

HeroOfCanton wrote: »

I'm taking a look at it now

**EDIT**
I had some of our customization heroes take a look at it and we can't see what is causing the problem. As Fastline customized your site, you will want to reach out to them and ask them if there is some conflict in your code. Usually this forced RCP is done with javascripting but we couldn't see any that would be causing it. Let us know what they say, just send us an email to help@smugmug.com and we will look more on our end.

I've contacted Fastline, awaiting their response. Thank you so much.

mbonocore

Hi Clay,

Fastline has an option in their customization that right click protects ALL photos, whether you have it selected in the gallery settings or not. This option is usually discussed during the implementation. I am sure they will help you get that removed. Please keep us posted!

Michael