Create a Card not working?

trooperstroopers Registered Users Posts: 317 Major grins
edited April 9, 2013 in SmugMug Pro Sales Support
It doesn't seem to be working, even under Owner Buy. Help pls. Thanks.
robertchenphotography.com
facebook.com/robertchenphotography

Comments

  • annnna8888annnna8888 Registered Users, Super Moderators Posts: 936 SmugMug Employee
    edited April 1, 2013
    I'm sorry you're having problems creating a card. Make sure your Flash Player is up to date; you might also want to try another browser to see if that makes a difference. If you still can't make it work, please email us at help (at) smugmug dot com and give us the link to the gallery in which you're trying to create a card, describe the steps you're taking and tell us exactly what happens. We'll take a look.

    Ana
    SmugMug Support Hero
    Ana
    SmugMug Support Hero Manager
    My website: anapogacar.smugmug.com
  • trooperstroopers Registered Users Posts: 317 Major grins
    edited April 1, 2013
    ETA: wait, not working again. Tried on Explorer, Safari and Chrome. The other Buy options work (Create a Book, Video, etc).
    robertchenphotography.com
    facebook.com/robertchenphotography
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited April 2, 2013
    If you don't want to post a link to the gallery in question, contact us at the HelpDesk as Ana suggested along with the link so we could take a closer look.
    Sebastian
    SmugMug Support Hero
  • trooperstroopers Registered Users Posts: 317 Major grins
    edited April 9, 2013
    I emailed support. Apparently, there's a bug with Journal gallery styles.
    robertchenphotography.com
    facebook.com/robertchenphotography
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