Mobile View

J AllenJ Allen Registered Users Posts: 359 Major grins
edited April 4, 2013 in SmugMug Support
Is the mobile view not working? Looks like its not loading any css styles right now. Is anyone else seeing this?
-Joe Allen
My Smugmug Site

Comments

  • MarcigMarcig Registered Users Posts: 21 Big grins
    edited April 4, 2013
    J Allen wrote: »
    Is the mobile view not working? Looks like its not loading any css styles right now. Is anyone else seeing this?

    Doesn't look like any CSS is loading for my site...on any browser (mobile or not). Looks hosed at the moment. Was fine a few hours ago.
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 4, 2013
    Are you using a connection behind a firewall? Particularly the Dell SonicWall? We are seeing users report problems with the CSS not loading and they appear to be SonicWall related.
    SmugMug Support Hero
    http://help.smugmug.com
  • MarcigMarcig Registered Users Posts: 21 Big grins
    edited April 4, 2013
    Yeah, i am behind a firewall, and it is that one (SonicWall). Comes up fine when i switch to LTE on my phone. Weird though, i didn't seem to have this issue yesterday.
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 4, 2013
    We are working with Dell to get it fixed. https://twitter.com/sonicwall/status/319842997283999744
    SmugMug Support Hero
    http://help.smugmug.com
  • J AllenJ Allen Registered Users Posts: 359 Major grins
    edited April 4, 2013
    Marcig wrote: »
    Yeah, i am behind a firewall, and it is that one (SonicWall). Comes up fine when i switch to LTE on my phone. Weird though, i didn't seem to have this issue yesterday.


    Same here...looks good on LTE. Thanks for checking!
    -Joe Allen
    My Smugmug Site
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 4, 2013
    Dell says that they have fixed the problem but it may be up to 72 hours before it propagates. Hopefully it will be faster.
    SmugMug Support Hero
    http://help.smugmug.com
Sign In or Register to comment.